Yesenia Pérez Zamora

Configured Integrated Business Planning and Commercial modules for North American divisions, developed Functional Blueprints, and maintained User Stories in Jira. Achieved a 25% reduction in defect leakage through comprehensive testing.

Coordinated first-level technical support and developed API Rest testing skills using Postman. Collaborated on Facial Recognition projects, documenting requirements and generating analysis reports.

Facilitated Agile adoption, managed IT budgets, and coordinated project forecasting and variance analysis, optimizing resource allocation by 25%.

Defined business requirements and user stories, developed test scenarios, and prepared reporting packages for business reviews, aligning with strategic goals.

Managed an insurance project portfolio, documented financial requirements, and conducted monthly financial forecasting, optimizing cash flow and P&L reporting.

Facilitated Agile ceremonies and developed user guides while maintaining continuous communication with stakeholders and reporting project dashboards.

Led initiatives in fraud prevention processes, achieving a 35% improvement in detection accuracy while coordinating cross-functional teams globally.