Yerlan Sharipbekov

Responsible for network operations engineering for IP/MPLS and MEN networks.

Eliminated emergencies on technological, IP/MPLS, and MEN network equipment; performed planned work and provided expert assistance to data transmission and other divisions.

Configured and tested network equipment from Cisco, ZTE, Huawei, Nokia, and others; troubleshot core layer issues and managed B2B client services.

Configured and tested network equipment, analyzed and eliminated technical problems, and improved network quality indicators.

Provided initial analysis and resolution of customer problems for fixed-line services, managed incidents in internal systems, and interacted with technical departments.

Engaged in commerce as an individual entrepreneur.

Managed social media promotion, content creation, and client communication.

Handled incoming correspondence and customer requests, provided counseling, and managed contractual obligations.

Processed oral and written complaints, provided discounts and compensation, and handled contract terminations.

Provided advice and support to customers on services and products, and promoted and sold services on incoming calls.

Prepared documents for photo identity cards and passports, performed copying and printing, repaired computers and phones, and sold office supplies.

Assisted in preparing scheduled reports, invoicing, checking contracts, and courier work.

Completed Fortinet NSE 2: Introduction to Next Generation Firewall in 2026.

Completed Fortinet NSE 3: FortiGate 7.6 Operator in 2026.

Completed Fortinet NSE 1: Cybersecurity and Cloud Fundamentals in 2026.

Completed Cisco Enterprise Advanced Routing and Services in 2025.

Completed an Interactive SQL Simulator course in 2024.

Completed a course for beginners in Python in 2024.

Completed H3C Switching & Routing Solution in 2024.

Completed SR OS, VPRN, MPLS training in 2024.

Completed MPLS - Implementing Cisco MPLS in 2023.

Completed Configuring BGP on Cisco Routers in 2023.

Completed a course on access network building principles based on GPON technology in 2021.

Completed online courses in HTML, CSS, JavaScript, jQuery, Git, Command Line, and Python in 2017.

Completed training on monitoring and analysis of social networks in 2013.

Bachelor's degree in Finance from the Academy of Economics and Law, Almaty, completed in 2013.

Received a Certificate of Recognition for professionalism and high standard of performance in 2011.

Completed the course 'Selling on incoming' in 2010.

Bachelor's degree in Radio Engineering, Electronics and Telecommunications from the Almaty University of Power Engineering and Telecommunications, completed in 2009.

Completed a course on LAN switches D-Link in 2008.

Completed a practice program on installation and debugging of electronic equipment in 2007.

Completed a driver training program for category B in 2007.

Completed a course on exploitation of hardware and software polling station automated information system Sailau in 2007.