
Yendry julissa Peña Gonzalez
@yendryjulissapeagonz
I manage emergency billing while delivering organized, empathetic, high-quality customer service.
What I'm looking for
I've worked in emergency billing at Centro Medico Bournigal since 2017, supporting efficient service in a fast-paced healthcare environment.
I bring organization, planning, punctuality, effective communication, and the ability to handle situations under pressure. I value respectful, empathetic treatment and teamwork.
I'm also pursuing a Law degree at Universidad Tecnologica de Santiago (UTESA) and have completed INFOTEP training in customer service, service quality, assertive communication, empathy, and 5S techniques.
Experience
Work history, roles, and key accomplishments
Facturacion Emergencia
Centro Medico Bournigal
Jan 2017 - Jan 2026 (9 years)
Responsible for emergency billing at Centro Medico Bournigal, ensuring accurate and timely processing of patient charges.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnologica de Santiago Utesa
Licenciatura Derecho, Law
Pursued a law degree but the program is currently inactive.
Infotep
Certificate, Business and Service Skills
Completed training in the 5S technique, assertive communication, empathy in service, customer service, and service quality.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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