At TATA CONSULTANCY SERVICES (TCS), I coordinated Agile release delivery across Development, QA, Business Analysis, and Platform Core teams. I maintained release plans and readiness checkpoints across QA, pre-production, and production environments.
At HERE TECHNOLOGIES, I served as Scrum Master for an Agile team for 3+ years, facilitating Scrum ceremonies and working with the Product Owner to refine and prioritize the backlog. I also coached team members on Agile principles and tracked delivery with velocity, burndown, and burnup charts.
At HERE TECHNOLOGIES, I supported process improvements using Value Stream Mapping, Kaizen, 5S, root-cause analysis, and 5 Whys. Those improvements saved 4,000+ project hours in a single quarter, and I coordinated resource allocation and capacity planning for teams of up to 55 resources.
At PRECISION PHYSIOTHERAPY, I coordinate daily front-desk operations and patient flow, including appointments through Practice Perfect and insurance-related claims. I hold a PMP certification and have hands-on experience with Jira, Confluence, and Miro.
