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yasser koleilat

@yasserkoleilat

Travel Consultant specializing in personalized itineraries, visa services, and GDS-driven ticketing for high-satisfaction client journeys.

Lebanon
Message

What I'm looking for

I’m looking for a role where I can build high-touch itineraries, handle visa and ticketing end-to-end, and grow client satisfaction through smart upselling, strong vendor relationships, and reliable GDS/CRM execution.

I’m a dynamic Travel Consultant with 3+ years of experience crafting personalized itineraries and delivering exceptional client journeys across global destinations. I’ve excelled in boosting client satisfaction by up to 98% through tailored recommendations and seamless booking processes.

I bring proven expertise in GDS systems, vendor negotiations, and CRM tools, helping me exceed sales targets by 20-35% quarterly. In my roles at Alfoulk Travel and Tourism and Millennium Luxury Travel, I’ve handled travel insurances and reservations, upsold packages and VIP services, and specialized in VIP concierge services, private jet bookings, and ultra-luxury destinations—while also assisting clients in securing travel, work, and residency visas across multiple countries.

Experience

Work history, roles, and key accomplishments

AT

Ticketing & Visa Consultant

Alfoulk Travel and Tourism

Jan 2023 - Jan 2025 (2 years)

Crafted itineraries and managed bookings, travel insurance, and reservations, ensuring timely resolution of delays, cancellations, and refunds while maintaining accurate client records. Promoted travel packages and upsold services, contributing to sales performance improvements and VIP concierge/private jet booking support.

MT

Travel Package Specialist

Millennium Luxury Travel

Jan 2022 - Jan 2023 (1 year)

Designed bespoke vacation bundles including flights, accommodations, and excursions, while analyzing travel trends and managing budgets to improve customer satisfaction. Provided Schengen and MedGlobe visa services through client consultations, eligibility assessments, and embassy liaison support.

Education

Degrees, certifications, and relevant coursework

LU

Lebanese University

Law and Political Sciences

Studied Law and Political Sciences at Lebanese University. Coursework and training focused on legal and political foundations.

IB

Islamic University Of Beirut

Islamic Studies

Studied Islamic Religion in the Islamic Studies department at Islamic University of Beirut. Focused on core Islamic studies and related coursework.

CC

CIS collage

Ticketing and Reservation System (Amadeus)

Trained in ticketing and reservation systems using Amadeus. Built practical skills for travel reservations and booking workflows.

MA

Makassed Associations

Graphic Design

Completed training in Graphic Design (Graphic Design 75). Developed foundational skills in graphic design.

CC

CIS Collage

IATA workshop, IATA / Aviation Training

Attended an International Air Transport Association (IATA) workshop at CIS Collage. Focused on IATA-related industry knowledge for travel operations.

Tech stack

Software and tools used professionally

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