At Saudi Arabian Airlines, I supervise and coordinate with ground handling agents at Beirut Rafic Hariri International Airport. I also assist passengers with check-in, boarding, and special requests while ensuring safety and security protocols are followed.
Earlier, I worked as a Customer Check-In Agent at Middle East Ground Handling, processing passenger check-ins and travel documents, managing baggage procedures, and resolving passenger concerns. My training includes Altéa DCS Customer Management, Amadeus Reservation System, dangerous goods handling, and emergency procedures.
