YASSER 8AMRAR

I’m a Sales & Marketing Specialist with 3+ years of experience in customer relations, client acquisition, and multilingual communication. I bring a results-driven approach to remote sales, account management, and customer success—built on responsiveness, clarity, and follow-through.

At Idea Market (Remote, 2023–2024), I generated and qualified leads that contributed to a 15% increase in new account acquisitions. I managed a portfolio of 300+ client accounts with a 98% response accuracy rate and boosted customer satisfaction scores by 25% through proactive communication and tailored support strategies.

I also strengthened revenue and retention by identifying upselling opportunities and retaining at-risk accounts. To improve service speed and quality, I reduced ticket backlog by 15% by restructuring internal workflows and prioritization systems, while serving as the key Arabic-speaking point of contact between clients and internal teams.

Since 2022, I’ve worked as a Freelance Sales & Marketing Consultant, delivering end-to-end sales support including outreach, follow-ups, and conversions. I handle 50+ weekly client interactions with 90%+ satisfaction, develop targeted Arabic-speaking marketing messaging and email campaigns, and provide remote operational support that improves client workflow efficiency.