Open to opportunities

Yasmine Mirhom

@yasminemirhom

MIS Project Coordinator at Burj Al Hamam coordinating POS, ERP, CRM, and delivery integrations that reduced manual reporting time by 30%.

Saudi Arabia

Message

At Burj Al Hamam, I coordinate MIS and digital transformation projects across POS, ERP, CRM, mobile apps, and delivery integrations. I work with internal teams and external vendors from requirements and planning through UAT, go-live, and post-launch support.

I coordinated projects that improved system accuracy and reduced manual reporting time by 30%. I also organize system-user training, which received 95% satisfaction in post-training evaluations.

Experience

Work history, roles, and key accomplishments

Current

MIS Project Coordinator

Current

Burj Al Hamam

Mar 2024 - Present (2 years 7 months)

Coordinate MIS and digital transformation projects across POS, ERP, CRM, mobile applications, and delivery integrations. Manage project dashboards, documentation, and UAT activities to ensure operational readiness.

Project Coordination Digital Transformation POS ERP CRM UAT Asana Microsoft Project Stakeholder Management Vendor coordination

Coding Instructor

BrightCHAMPS

Dec 2022 - Nov 2023 (11 months)

Delivered Scratch, Python, and HTML instruction to students across multiple countries. Monitored learning progress and coordinated with international teams to improve course materials.

Scratch Python HTML Online Teaching Curriculum Development

Restaurant Supervisor

Lokma

Sep 2020 - Oct 2022 (2 years 1 month)

Supervised daily operations and a team of 12 employees, supporting training, service quality, and workflow improvements. Supported implementation of new POS systems to streamline transactions and reporting.

Team Leadership Operations Management POS systems Training Workflow Improvement