Looking for a job

Yash Dagur

@yashdagur

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Procurement and vendor management at Air India, improving international cargo operations through SLA governance.

India

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What I'm looking for

I'm seeking a role in Procurement, Vendor Management, or Operational Excellence.

At Air India Limited, I manage Ground Handling Agent and cargo service provider performance, contractual compliance, and procurement due diligence across international cargo stations. I lead SLA discussions and develop scorecards and dashboards to support vendor governance.

I also developed operational excellence frameworks to standardize processes and address cargo handling discrepancies, offloads, and service failures. Previously, at Galaxy Surfactants Limited, I managed multimodal logistics operations across 1,000+ shipments and supported warehouse optimization and dispatch planning.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate – International Cargo Operations (APAC Region)

Current

Air India Limited

Nov 2025 - Present (11 months)

Manage vendor performance and contractual compliance for international Ground Handling Agents and cargo service providers. Lead vendor selection, procurement due diligence, and SLA negotiations while developing operational excellence frameworks and conducting IOSA/IATA compliance audits.

Vendor Management SLA Governance Procurement Cost Benefit Analysis Root Cause Analysis Process Standardization Scorecards IATA Compliance Stakeholder Management MIS Reporting Escalation Management Risk Management

Senior Executive – Supply Chain Logistics (Global Customer Delight)

Galaxy Surfactants Limited

Apr 2024 - Oct 2025 (1 year 6 months)

Managed Air, LCL, ISO, and BOX operations across 1,000+ shipments, building freight-forwarder relationships and implementing cost-effective planning. Coordinated with Customer Service and Supply Planners for end-to-end visibility and drove warehouse optimization, sustaining export CDI above 98%.