At Universal logistics, I work with the Customs Operations Team to process shipment clearances at ports across Canada using the Single Window Initiative and IID. I review shipment documents to determine the importer of record and applicable tariff, duty, and tax rates.
At Falco Logistics, I analyzed load performance and prepared service-level summaries tracking on-time delivery, carrier reliability, and shipment exceptions. I also provided first-level ERP support and generated performance dashboards using Excel and Microsoft Copilot.
At Walmart Logistics, I supported ERP audit cycles by validating barcode data, quantities, and documentation, and escalated system issues to supervisors and IT support. Earlier, as a Logistics Assistant at CaratLane, I maintained shipment and customer order records and created Excel reports for operational review.

