Natallia Kupa

Advised importers and exporters on HS/HTS tariff classification, Incoterms, CBSA/CBP compliance, and cross-border documentation accuracy to prevent clearance delays and reduce duty exposure. Researched unfamiliar goods and prepared/reviewed commercial invoices, packing lists, BOLs, and certificates of origin for shipments into Canada and the US.

Ensured transport regulatory compliance and maintained accurate records, providing monthly reports to a government regulatory body (TSM). Analyzed operational and shipment data in Excel to identify inefficiencies and recommend process improvements.

Managed cross-border freight documentation, including commercial invoices, packing lists, and BOLs, for Canadian and US trade lanes. Resolved border holds and customs exceptions by liaising with customs brokers and freight forwarders, and maintained shipment/compliance records in TMS/CRM using Excel-based tracking tools.

Applied HS code classification to ensure accuracy of part numbers, serial numbers, and lot numbers on customs documentation. Prepared import/export documentation (commercial invoices, packing lists, BOLs, and certificates of origin) in line with CBSA and international customs requirements and supported compliance research for emerging markets.

Managed import/export compliance and documentation for Europe–Asia freight corridors across multiple countries and trade regulations. Established and maintained transportation and customs documentation standards for the organization.

Coordinated import/export documentation for electrical products and equipment, including HS classification, commercial invoices, and customs declarations. Managed ocean shipments (FCL/LCL) and ensured end-to-end documentation compliance across international trade lanes.

Completed the CSCB Introduction to Canadian Customs and Border Procedures program in 2022.

Completed a diploma in international trade/business between 2000 and 2003.