Funda Günday

I am an experienced aviation and ground services professional with extensive time working in passenger operations and ticketing. I have nearly 12 years as a ticket sales/team supervisor at Turkish Ground Services and broad practical experience across airport services.

My background includes formal education in Civil Aviation Transportation Management and Business, complemented by numerous industry certifications such as passenger fares and ticketing, reservation systems (QuickRes), check-in and passenger service, and safety & emergency response training.

I excel in passenger relations, empathetic communication, teamwork, stress management, and customer-focused problem solving. I maintain a consistent commitment to safety, regulatory compliance and service quality through ongoing professional development.

I seek roles where I can leverage my operational experience, training credentials, and strong communication skills to improve passenger experience and contribute to efficient airport operations.