Seeking remote opportunities in Human Resources, Administration, Customer Service, and Operations where I can contribute and grow professionally.

Yara Silva
@yarasilva
I support HR operations, payroll, employee documentation, and financial administration at Ernst & Young Limitada.
What I'm looking for
I support HR operations and financial administration at Ernst & Young Limitada, handling payroll, taxes, employee documentation, and supplier payments.
My work includes INSS and IRPS processes, contracts, work and residence permits for foreign employees and their families, new-joiner files, induction support, insurance payments, refunds, and employee correspondence. I also prepare income statements and maternity, illness, and old-age subsidy processes.
In financial support, I assist with foreign supplier payments, tax certifications for international payments, banking contracts, bank guarantees, and transaction compliance. Earlier, at DDB Moçambique, I supported interviews, onboarding, personnel files, office management, and driver coordination.
Experience
Work history, roles, and key accomplishments
Managed payroll, taxes, and tender documents; handled contracts and work permits for foreign employees; supported HR processes and employee inductions.
Receptionist / Call Center Agent
Maputo Private Hospital
Mar 2012 - Dec 2015 (3 years 9 months)
Provided professional front-desk and call center support in a healthcare environment, handling patient inquiries, appointment scheduling, urgent care requests, and medical calendar management. Processed patient admissions using the system, managed billing and payments, maintained accurate records, and ensured excellent customer service through effective communication and efficient support.
Education
Degrees, certifications, and relevant coursework
University of São Tomás Moçambique
Bachelor's Degree, Human Resources Management
2015 - 2019
Pursued a Bachelor's Degree in Human Resources Management, gaining knowledge in HR practices and organizational management.
A Politécnica University - ISPU
Bachelor's Degree, Business and Administrations
2012 - 2015
Completed a Bachelor's Degree in Business and Administrations, building a foundation in business principles and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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