Ana Faria

I’m an organized, detail-oriented Virtual Assistant and Administrative Support professional with experience across customer service, financial administration, data management, and office operations. I’m known for delivering accurate, high-quality work in remote environments, while staying reliable and adaptable.

In my roles, I assisted customers in person and through digital platforms, managed physical and digital documents, and maintained public administration and human resources records. I also supported invoice processing and account reconciliation, helping ensure administrative accuracy.

As a Receptionist / Credit Assistant, I registered customer information on Microsoft Excel, organized and maintained customer documentation and records, and responded to inquiries through digital channels. I provided administrative and operational support using Microsoft Office and Google Workspace, including email, calendar, and communication management.