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Yancy BallesterosYB
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Yancy Ballesteros

@yancyballesteros

Customer-focused delivery and sales professional skilled in logistics, sales, and client relationship management.

Philippines
Message

What I'm looking for

I am looking for a role that leverages my delivery and sales experience—ideally in logistics or customer-facing operations with clear growth, structured schedules, and collaborative teams.

I am a motivated customer-service and logistics professional with hands-on experience in property sales, retail sales, and parcel/food delivery operations. My background spans roles where timely execution, accuracy, and strong client rapport were essential.

As a Property Consultant I guided buyers through presentations, site trippings, reservations, documentation, and turnovers to create smooth home-buying experiences. In retail I advised customers on construction materials and tiles, managed orders, and coordinated inventory to support sales growth.

In delivery roles I maintained an excellent on-time record by optimizing route planning, handling cash and cashless transactions, and preserving package and product quality. As a dispatcher I planned routes, managed schedules, and resolved customer inquiries professionally.

I bring reliable time management, organizational discipline, and clear communication to every role, combined with practical administrative experience from accounting support tasks and basic data-entry work.

Experience

Work history, roles, and key accomplishments

JP

Parcel Delivery Rider & Dispatcher

J&T Philippines

Jan 2024 - Jan 2026 (2 years)

Delivered parcels and dispatched drivers across assigned routes, optimized route planning to meet deadlines, maintained parcel integrity, and handled customer inquiries professionally.

CS

Property Consultant

Camella Homes South

Jan 2015 - Dec 2016 (1 year 11 months)

Advised clients on house-and-lot investments, conducted property presentations and site tripping, and managed reservations and documentation to ensure smooth turnovers and customer satisfaction.

SC

Accounting Staff (OJT)

Silver Finance Group of Companies

Jan 2015 - Dec 2015 (11 months)

Completed on-the-job training supporting daily accounting tasks including data entry, filing, reconciliation, and monitoring loan transactions, improving accuracy of client payment records.

Education

Degrees, certifications, and relevant coursework

WT

West Capitol School of Technology

Bachelor of Science, Business Management

2013 - 2015

Completed coursework for a Bachelor of Science in Business Management between 2013 and 2015.

TS

Tipas National High School

High School Diploma, Secondary Education

2010 - 2013

Attended secondary education at Tipas National High School from 2010 to 2013.

SS

San Antonio National High School

High School Diploma, Secondary Education

2009 - 2010

Attended secondary education at San Antonio National High School from 2009 to 2010.

PS

Palanan Elementary School

Elementary Diploma, Primary Education

2003 - 2009

Completed primary education at Palanan Elementary School from 2003 to 2009.

Tech stack

Software and tools used professionally

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