Yancy Ballesteros
@yancyballesteros
Customer-focused delivery and sales professional skilled in logistics, sales, and client relationship management.
What I'm looking for
I am a motivated customer-service and logistics professional with hands-on experience in property sales, retail sales, and parcel/food delivery operations. My background spans roles where timely execution, accuracy, and strong client rapport were essential.
As a Property Consultant I guided buyers through presentations, site trippings, reservations, documentation, and turnovers to create smooth home-buying experiences. In retail I advised customers on construction materials and tiles, managed orders, and coordinated inventory to support sales growth.
In delivery roles I maintained an excellent on-time record by optimizing route planning, handling cash and cashless transactions, and preserving package and product quality. As a dispatcher I planned routes, managed schedules, and resolved customer inquiries professionally.
I bring reliable time management, organizational discipline, and clear communication to every role, combined with practical administrative experience from accounting support tasks and basic data-entry work.
Experience
Work history, roles, and key accomplishments
Parcel Delivery Rider & Dispatcher
J&T Philippines
Jan 2024 - Jan 2026 (2 years)
Delivered parcels and dispatched drivers across assigned routes, optimized route planning to meet deadlines, maintained parcel integrity, and handled customer inquiries professionally.
Food Delivery Rider
CafeTwentea8
Mar 2020 - Nov 2023 (3 years 8 months)
Ensured timely, accurate delivery of food and beverages, managed routes and schedules, handled transactions, and maintained product quality and customer service standards.
Sales Associate
RG Beltran Hardware & Tiles Center
Jan 2016 - Dec 2022 (6 years 11 months)
Assisted customers in selecting construction materials and tiles, provided product recommendations, processed orders, and coordinated inventory to improve order accuracy and sales performance.
Property Consultant
Camella Homes South
Jan 2015 - Dec 2016 (1 year 11 months)
Advised clients on house-and-lot investments, conducted property presentations and site tripping, and managed reservations and documentation to ensure smooth turnovers and customer satisfaction.
Accounting Staff (OJT)
Silver Finance Group of Companies
Jan 2015 - Dec 2015 (11 months)
Completed on-the-job training supporting daily accounting tasks including data entry, filing, reconciliation, and monitoring loan transactions, improving accuracy of client payment records.
Education
Degrees, certifications, and relevant coursework
West Capitol School of Technology
Bachelor of Science, Business Management
2013 - 2015
Completed coursework for a Bachelor of Science in Business Management between 2013 and 2015.
Tipas National High School
High School Diploma, Secondary Education
2010 - 2013
Attended secondary education at Tipas National High School from 2010 to 2013.
San Antonio National High School
High School Diploma, Secondary Education
2009 - 2010
Attended secondary education at San Antonio National High School from 2009 to 2010.
Palanan Elementary School
Elementary Diploma, Primary Education
2003 - 2009
Completed primary education at Palanan Elementary School from 2003 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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