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Froiland CarreonFC
Open to opportunities

Froiland Carreon

@froilandcarreon

Customer-focused Customer Service Representative bringing calm problem-solving.

Philippines
Message

What I'm looking for

I’m looking for a Customer Service Representative role where I can use my clear communication and problem-solving to help customers calmly and efficiently. I’m ready for flexible shifts and to grow with a supportive team.

I’m a motivated, reliable Customer Service Representative who enjoys helping people quickly and politely. I bring a customer-focused mindset developed through freelance delivery work and academic training.

In my freelance Delivery Rider roles with Foodpanda & Grab Philippines, I provided timely delivery services, communicated clearly about order status and updates, and handled customer concerns politely and efficiently. I also managed multiple deliveries, maintained order handling accuracy, and completed cashless transactions with confidence.

My training through PNTC Colleges Inc. (Maritime Degree academic requirements completed) strengthened my discipline, responsibility, teamwork, and compliance with procedures. I learned to follow processes carefully while staying accountable under real-world demands.

I’m willing to learn quickly, stay patient and calm with customers, and contribute positively to team and company goals. I’m open to full-time or part-time opportunities, including flexible shifts, weekends, and holidays.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PI

PNTC Colleges Inc

Maritime Degree (Academic Requirements Completed), Maritime

2020 - 2023

Activities and societies: Completed Classroom Instruction (CCI) and finished all academic requirements for a maritime degree.

Completed all academic requirements for a maritime degree, including classroom instruction (CCI), developing discipline, responsibility, teamwork, and compliance with procedures.

UA

Unida Nehemiah STEM Christian Academy

STEM Program (Academic Study), Science, Technology, Engineering, and Mathematics (STEM)

2018 - 2019

Studied Science, Technology, Engineering, and Mathematics (STEM), building a foundation in the STEM subject areas.

UA

Unida Nehemiah Christian Academy

Academic Study

2013 - 2018

Completed academic studies at Unida Nehemiah Christian Academy during this period.

GS

Gen. L. San Miguel Elementary School

Elementary Education

2007 - 2013

Completed elementary education at Gen. L. San Miguel Elementary School.

Tech stack

Software and tools used professionally

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