Froiland Carreon
@froilandcarreon
Customer-focused Customer Service Representative bringing calm problem-solving.
What I'm looking for
I’m a motivated, reliable Customer Service Representative who enjoys helping people quickly and politely. I bring a customer-focused mindset developed through freelance delivery work and academic training.
In my freelance Delivery Rider roles with Foodpanda & Grab Philippines, I provided timely delivery services, communicated clearly about order status and updates, and handled customer concerns politely and efficiently. I also managed multiple deliveries, maintained order handling accuracy, and completed cashless transactions with confidence.
My training through PNTC Colleges Inc. (Maritime Degree academic requirements completed) strengthened my discipline, responsibility, teamwork, and compliance with procedures. I learned to follow processes carefully while staying accountable under real-world demands.
I’m willing to learn quickly, stay patient and calm with customers, and contribute positively to team and company goals. I’m open to full-time or part-time opportunities, including flexible shifts, weekends, and holidays.
Experience
Work history, roles, and key accomplishments
Delivery Rider (Freelance)
Foodpanda & Grab
Provided timely delivery services and clear order-status updates to customers while handling concerns politely and efficiently. Managed multiple deliveries, ensured accurate order handling, and maintained cashless transaction accuracy.
Education
Degrees, certifications, and relevant coursework
PNTC Colleges Inc
Maritime Degree (Academic Requirements Completed), Maritime
2020 - 2023
Activities and societies: Completed Classroom Instruction (CCI) and finished all academic requirements for a maritime degree.
Completed all academic requirements for a maritime degree, including classroom instruction (CCI), developing discipline, responsibility, teamwork, and compliance with procedures.
Unida Nehemiah STEM Christian Academy
STEM Program (Academic Study), Science, Technology, Engineering, and Mathematics (STEM)
2018 - 2019
Studied Science, Technology, Engineering, and Mathematics (STEM), building a foundation in the STEM subject areas.
Unida Nehemiah Christian Academy
Academic Study
2013 - 2018
Completed academic studies at Unida Nehemiah Christian Academy during this period.
Gen. L. San Miguel Elementary School
Elementary Education
2007 - 2013
Completed elementary education at Gen. L. San Miguel Elementary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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