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Yana User

@yanaproassist

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Multilingual Operations & Compliance professional with legal, tax and client support experience in the UK.

United Kingdom

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What I'm looking for

I am seeking remote or hybrid opportunities in Operations, Compliance, Client Services, or Trust & Safety roles. I bring experience in legal support, tax documentation, case management, and multilingual client communication, with a strong focus on accuracy, compliance, and process efficiency.

I hold a Bachelor’s degree in Law and bring professional experience in legal administration, documentation, and case management, including work as a Court Clerk in the Republic of Moldova, where I coordinated legal files, official correspondence, and procedural documentation.

In the United Kingdom, I expanded my expertise through professional training in Tax Accounting and Bookkeeping, supporting tax administration, Self Assessment processes, client documentation, and compliance-related services.

I am a multilingual professional fluent in Romanian, Russian, and English, with strong communication, organizational, and problem-solving skills. I am particularly interested in remote opportunities within Operations, Compliance, Trust & Safety, Customer Operations, Platform Support, and multilingual client-facing environments.

Experience

Work history, roles, and key accomplishments

Current

Operations & Compliance Specialist

Current

YPA Assist

Oct 2021 - Present (4 years 8 months)

Managed end-to-end client operations and case management for a portfolio of 200–300 individuals and businesses. Handled document processing, legalisation, verification, and official record tracking. Managed onboarding, compliance administration, and multilingual client communication (EN/RO/RU), ensuring accurate, compliant, and timely processing of client workflows.

Tax Accounting Bookkeeping Accounting Administration Compliance Support Legal Research Documentation Operations Management Operations Coordination

Accountant Advisor

GreatWay Limited

Sep 2020 - Dec 2021 (1 year 3 months)

Supported accounting and compliance operations, including bookkeeping coordination, client documentation, and administrative processes within UK tax and reporting requirements. Provided multilingual client communication and operational support.

Bookkeeping Tax Accounting Administrative Support Compliance Support Record keeping Multilingual Communication Operations Process Coordination

CIS Payroll Support

EEBS.

Apr 2020 - Nov 2021 (1 year 7 months)

Supported CIS payroll operations and compliance processes, including payroll record management, bookkeeping coordination, and administrative support. Ensured accurate documentation and compliance-related record keeping.

Bookkeeping Tax Accounting Compliance Support Record keeping Administrative Support Accounting Support

Education

Degrees, certifications, and relevant coursework

One Education (UK)

Certificate in Anti-Money Laundering (AML / CPD), Anti-Money Laundering (AML) & Compliance

2025 - 2025

Activities and societies: Focus on Anti-Money Laundering (AML), Know Your Customer (KYC), Customer Due Diligence (CDD), and compliance risk awareness in financial and administrative processes.

CPD-certified training in Anti-Money Laundering (AML) covering key compliance principles, KYC procedures, customer due diligence, and regulatory risk awareness applicable to financial and administrative operations.