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@yamunaraj
Dedicated professional with expertise in healthcare client management.
I am a dedicated professional with a strong background in healthcare client management, seeking to leverage my skills and experience in a challenging role. My journey began at Ecare India Pvt Ltd, where I honed my abilities as a Caller Trainee, ensuring quality and production while managing patient eligibility checks and claims follow-ups. This foundational experience ignited my passion for the healthcare sector.
As a Senior Client Partner at Access Healthcare, I have further developed my expertise by working with provider enrollment applications for multiple carriers. My role involves ensuring timely and accurate submissions, building relationships with carrier representatives, and negotiating contracts. I take pride in my commitment to compliance with regulatory requirements, including HIPAA, and my ability to resolve issues efficiently and professionally.
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Work history, roles, and key accomplishments
Access Healthcare
Jan 2022 - Present (3 years 10 months)
Managed provider enrollment applications for multiple carriers, ensuring timely and accurate submissions and follow-ups. Built and maintained relationships with carrier representatives, negotiating contracts and resolving issues.
Access Healthcare
Jan 2017 - Present (8 years 10 months)
Called insurance companies on behalf of providers to obtain claim statuses and prioritized aging claims for follow-up. Maintained daily production and quality standards.
Ecare India Pvt Ltd
Jan 2015 - Present (10 years 10 months)
Called insurance companies on behalf of provider offices to verify patient eligibility and followed up on the claim process. Maintained daily production and quality standards.
Degrees, certifications, and relevant coursework
B.Tech, Engineering
2012 - 2015
Grade: 76%
Completed a Bachelor of Technology degree, gaining foundational knowledge and skills in engineering. Achieved a commendable academic performance with a 76% grade.
HSLC, General Studies
2009 - 2012
Grade: 75%
Completed Higher Secondary education at Sri Chaitanya Junior College, achieving a 75% grade. Focused on core subjects to build a strong academic foundation.
Schooling, General Studies
2006 - 2009
Grade: 76%
Attended KCSR English Medium School, completing primary and secondary education. Developed fundamental academic skills and participated in various school activities.
Software and tools used professionally
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