Open to opportunities

Yamuna Raj

@yamunaraj

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Dedicated professional with expertise in healthcare client management.

India

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What I'm looking for

I am looking for a role that offers professional growth and the opportunity to make a meaningful impact in the healthcare industry.

I am a dedicated professional with a strong background in healthcare client management, seeking to leverage my skills and experience in a challenging role. My journey began at Ecare India Pvt Ltd, where I honed my abilities as a Caller Trainee, ensuring quality and production while managing patient eligibility checks and claims follow-ups. This foundational experience ignited my passion for the healthcare sector.

As a Senior Client Partner at Access Healthcare, I have further developed my expertise by working with provider enrollment applications for multiple carriers. My role involves ensuring timely and accurate submissions, building relationships with carrier representatives, and negotiating contracts. I take pride in my commitment to compliance with regulatory requirements, including HIPAA, and my ability to resolve issues efficiently and professionally.

Experience

Work history, roles, and key accomplishments

Senior Client Partner

Access Healthcare

Jan 2022 - Present (3 years 8 months)

Managed provider enrollment applications for multiple carriers, ensuring timely and accurate submissions and follow-ups. Built and maintained relationships with carrier representatives, negotiating contracts and resolving issues.

Contract Negotiation Regulatory Compliance HIPAA)Relationship Management

Senior Client Partner

Access Healthcare

Jan 2017 - Present (8 years 8 months)

Called insurance companies on behalf of providers to obtain claim statuses and prioritized aging claims for follow-up. Maintained daily production and quality standards.

Healthcare Software Microsoft Excel Data Management Prioritization

Caller Trainee

Ecare India Pvt Ltd

Jan 2015 - Present (10 years 8 months)

Called insurance companies on behalf of provider offices to verify patient eligibility and followed up on the claim process. Maintained daily production and quality standards.

Customer Service Data Entry Insurance Verification CAS Claims Processing Quality Assurance

Education

Degrees, certifications, and relevant coursework

Kakinada University

B.Tech, Engineering

2012 - 2015

Grade: 76%

Completed a Bachelor of Technology degree, gaining foundational knowledge and skills in engineering. Achieved a commendable academic performance with a 76% grade.

Sri Chaitanya Junior College

HSLC, General Studies

2009 - 2012

Grade: 75%

Completed Higher Secondary education at Sri Chaitanya Junior College, achieving a 75% grade. Focused on core subjects to build a strong academic foundation.

Kcsr English Medium School

Schooling, General Studies

2006 - 2009

Grade: 76%

Attended KCSR English Medium School, completing primary and secondary education. Developed fundamental academic skills and participated in various school activities.