Open to opportunities

Mellius Roger

@melliusroger

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Goal-oriented team leader with expertise in customer support.

India

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What I'm looking for

I seek a role that fosters growth, encourages teamwork, and values innovative problem-solving.

I am a dedicated professional with a strong background in customer support and team leadership. With over a decade of experience in various roles, including as a Senior Client Partner at Access Health Care, I have honed my skills in managing teams and improving processes. My journey began as a Zoology Lecturer, where I developed a passion for education and mentoring.

Throughout my career, I have successfully transitioned into roles that require a keen eye for detail and a strategic approach to problem-solving. My experience as an AR Callers Team Leader at Blissemeq Solutions allowed me to train freshers and manage dental claims effectively. I pride myself on my ability to communicate effectively and lead teams to achieve their goals.

Experience

Work history, roles, and key accomplishments

Current

Senior AR Caller

Current

Worldsource of India

May 2024 - Present (1 year)

Currently working as a Senior AR Caller, managing complex accounts receivable tasks. Responsible for resolving outstanding medical claims and ensuring timely payments. Collaborates with internal teams to optimize billing processes.

Accounts Receivable Medical Claims Payment Processing Dispute Resolution

Senior Client Partner

Access Health Care

Oct 2022 - Apr 2024 (1 year 6 months)

Served as a Senior Client Partner, managing key client relationships. Oversaw project delivery and ensured client satisfaction. Contributed to strategic planning and business growth.

Client Management Project Delivery Strategic Planning Business Growth

AR Callers Team Leader

Blissemeq Solutions

Jan 2019 - Jan 2022 (3 years)

Led a team of AR Callers and contributed to business development. Managed dental eligibility verification and claims denial processes. Trained freshers in relevant areas.

Team Leadership Business Development Training

AR Caller

Truercm

Jan 2018 - Dec 2019 (1 year 11 months)

Handled medical claims denial and eligibility verification as an AR caller. Communicated with insurance companies to resolve claim issues. Managed a high volume of calls and inquiries.

Medical Claims Communication With Insurance Companies

Inpatient Medical Coder

Ajuba Solutions Ltd

Jan 2015 - Dec 2017 (2 years 11 months)

Worked as an inpatient medical coder, ensuring accurate coding of medical records. Reviewed patient charts and assigned appropriate codes for billing. Maintained compliance with industry regulations.

Medical Coding Inpatient Billing Billing Compliance

Zoology Lecturer

Vikram Junior College

Jan 2012 - Dec 2015 (3 years 11 months)

Delivered lectures on Zoology to college students. Prepared and graded assignments and examinations. Contributed to curriculum development and student mentorship.

Zoology Curriculum Development Mentorship Academic Instruction

Guest Lecturer

Hayagriva (Army School) Academy

Jan 2010 - Dec 2014 (4 years 11 months)

Conducted guest lectures for medical entrance examinations (AFMC, JIPMER, AIIMS). Provided specialized coaching and guidance to students. Developed study materials and practice tests.

Medical Entrance Exam Preparation Coaching Curriculum Development

Education

Degrees, certifications, and relevant coursework

Universal Christian

B.Ed, Education

Completed a Bachelor of Education degree. Focused on pedagogical methods and educational theories relevant to teaching.

Sri Vema Junior College

Intermediate, General Science

Grade: 69.8%

Completed intermediate education under the Board of Intermediate Education, A.P. Focused on core subjects to prepare for higher studies.

St. Mary's (EM) High School

Secondary School Certificate, General Studies

Grade: 70%

Obtained a Secondary School Certificate from St. Mary's (EM) High School. Covered a broad curriculum of subjects as part of foundational schooling.

Madras Christian College – University of Madras

M.Sc (Zoology), Zoology

Grade: 74%

Completed a Master of Science degree in Zoology. Developed a comprehensive understanding of animal biology, ecology, and genetics.

Madras Christian College – University of Madras

B.Sc (Zoology), Zoology

Grade: 64%

Obtained a Bachelor of Science degree in Zoology. Studied foundational concepts in zoology, including animal physiology, classification, and behavior.