pooja talpe
@poojatalpe
Senior client partner in healthcare insurance operations—focused on accurate verification, compliant documentation, and client relationships.
What I'm looking for
I’m a Senior client partner in healthcare insurance operations, where I work on “patient live documents” through an “athena project” and handle insurance process back-office work. I verify and categorize patient documents to move them forward to the client with accuracy and speed.
I’ve successfully verified insurance data for “over 1000+ patients” and resolved complex insurance issues while ensuring eligibility confirmation and compliance with “HIPAA regulations.” I also focus on data entry and management with strong typing speed and accuracy.
After that, I worked as a “Collection Executive,” managing and recovering outstanding debts by communicating with customers, negotiating repayment plans, maintaining accurate records, and escalating complex cases when needed. I aim for a role that supports growth, excellence, and job satisfaction while helping me achieve personal and organizational goals.
Experience
Work history, roles, and key accomplishments
Collection Executive
Fibe (Early Salary Private Limited)
Feb 2024 - Jul 2025 (1 year 5 months)
Managed and recovered outstanding customer debts through customer communication and negotiation of repayment plans. Maintained accurate records of collection activities, escalated complex cases, and contributed to monthly collection goals.
Senior Client Partner
Access Health Care Private Limited
Feb 2021 - Dec 2023 (2 years 10 months)
Worked in US healthcare back-office operations handling non-clinical documentation and insurance process for patient live documents (Athena). Verified insurance data for 1,000+ patients and ensured timely eligibility confirmation and compliance with HIPAA.
Education
Degrees, certifications, and relevant coursework
Indira College of Commerce and Science
Bachelor of Computer Applications, Computer Applications
2017 - 2020
Grade: 72%
Earned a BCA (Bachelor of Computer Applications) from Indira College of Commerce and Science (Savitribai Phule Pune University).
SMS Junior College of Science and Commerce Pune
HSC (12th), Higher Secondary Education
2016 - 2017
Grade: 68.31%
Completed HSC (12th) education at SMS Junior College of Science and Commerce, Pune.
Kendriya Vidyalaya No 1 Dehu Road Pune
SSC (10th), Secondary Education
2013 - 2014
Grade: 64%
Completed SSC (10th) education at Kendriya Vidyalaya No 1, Dehu Road, Pune.
Availability
Location
Authorized to work in
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