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yahya regraguiYR
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yahya regragui

@yahyaregragui

Technical Account Manager at PayTic helping banks and fintechs improve reconciliation, reporting, and payment operations.

Morocco
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At PayTic, I support banks and fintechs with onboarding, issue resolution, and ongoing optimization across card issuing and transaction processing. I help payment organizations improve operational controls and get more visibility into their payment operations.

As part of PayTic's founding team, I worked closely with clients, supported implementations, conducted pre-sales demonstrations, and contributed to operational initiatives. My experience includes reconciliation, Mastercard and Visa reporting, chargebacks, and service delivery.

Earlier, at PayTic Connect, I collaborated with developers and product teams on front-end features for a back-office tool used by financial companies. I’ve also worked on software projects for organizations in banking, aviation, and telecommunications.

Experience

Work history, roles, and key accomplishments

PayTic logoPA
Current

Technical Account Manager

Apr 2025 - Present (1 year 6 months)

bridging the gap between clients and payment technologies. I support banks and fintechs by ensuring smooth onboarding, proactive issue resolution, and continuous optimization of our payment solutions. Focused on driving operational excellence and maximizing client value across card issuing and transaction processing platforms.

PayTic logoPA

Production Manager

Jul 2024 - Jun 2025 (11 months)

I oversee end-to-end operational processes, ensuring seamless production and delivery of high-quality services. I collaborate closely with cross-functional teams to drive efficiency, troubleshoot issues, and optimize workflows. My role involves managing timelines, maintaining high standards for performance, and ensuring compliance with industry regulations, all while supporting innovation and cont

PayTic logoPA

Development Team Lead

Oct 2023 - Jul 2024 (9 months)

Responsible for building and managing a strong development team, contributing to architectural decisions, and ensuring high-quality software design and development practices.

PayTic Connect logoPC

Software Engineer

Sep 2022 - Oct 2023 (1 year 1 month)

Collaborating with developers, product teams,
and stakeholders to design and implement various
front-end features for a back-office management tool used by
financial companies such as fintechs and banks.

Bits logoBI

Software Engineer

Aug 2021 - Jul 2022 (11 months)

- Système d'audit pour la demande de prêt dans la banque CFC
- HelpDesk et système de gestion des stocks pour les voies aériennes du Koweït
- Interface de flux de travail transactionnel entre l'équipe d'audit et l'équipe de vente pour Zain Télécommunication
- Application mobile - interface avocat-client avec gestion d'agenda et de rendez-vous ( ar / eng )

NowEdge logoNO

Front-end Engineer

Apr 2022 - Jun 2022 (2 months)

Ajout des fonctionnalités de gestion des cas au plateforme
Refactoriser et clean code
Déboguer et résoudre les problèmes existants

Regs logoRE

Founder

Mar 2021 - Dec 2021 (9 months)

Worked as Founder at Regs.

brainy logoBR

Full Stack Engineer

Aug 2020 - Oct 2020 (2 months)

Création de l'API du projet en utilisant Laravel pour gérer l'authentification,
informations utilisateur, gestion des cours, également développé le front-end de l'interface d'administration à l'aide de l'interface utilisateur Angular et Material UI

SUPINFO Maroc logoSM

Network Administrator

Jan 2019 - Apr 2019 (3 months)

- Responsable de la salle des serveurs, des mises à jour quotidiennes et des vérifications
- Aide à la pérennité du réseau
- Aidé les étudiants ou l'administration avec des problèmes techniques

BM

Web Developer

Biliki Maroc

Aug 2018 - Oct 2018 (2 months)

Travaillé avec une équipe de développeurs et de designers sur une application de livraison mobile, ma tâche
était de créer le front-end des designs proposés, intégrant plusieurs
fonctionnalités, telles que l'API auth, les produits et l'API google maps

Education

Degrees, certifications, and relevant coursework

YI

Ynov Informatique

Master's degree, Computer Science

2020 - 2023

SU

SUPINFO

Bachelor's degree, Computer Software Engineering

2020 - 2023

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