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Xharria Riley

@xharriariley

I support customers, operations, and compliance through accurate documentation, efficient issue resolution, and clear communication.

United States

Message

What I'm looking for

I'm looking for a customer service, administrative, operations, or compliance-focused role where I can use strong documentation, communication, and process-management skills to support customers and teams.

I'm currently supporting Wells Fargo customers through inbound calls, account inquiries, transactions, and financial services while maintaining accurate documentation and compliance standards.

Previously at Copart, I processed and verified vehicle titles, maintained title records, and coordinated with internal teams and external partners to resolve issues in line with state regulations.

My background also includes customer support, loan documentation, scheduling, cash handling, and fast-paced service. I use Microsoft Office, Google Workspace, OneDrive, POS systems, and communication tools to keep work organized and responsive.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate

Current

Wells Fargo

Aug 2025 - Present (1 year 1 month)

Provided professional customer support via inbound calls, assisting clients with account inquiries, transactions, and financial services. Resolved account-related issues efficiently while ensuring high customer satisfaction and adherence to bank policies.

Customer Service Inbound Calls Account Management Compliance Documentation Financial Services

Title Processor

Copart

Jun 2023 - Jul 2025 (2 years 1 month)

Processed and verified vehicle titles and other documents, ensuring compliance with state regulations. Coordinated with internal teams and external partners to resolve title-related issues.

Title Processing Document Verification Compliance Record keeping Coordination

Support Agent

FCR

Aug 2020 - Apr 2023 (2 years 8 months)

Provided customer support via inbound and outbound calls, addressing inquiries and resolving issues. Managed loan documentation and scheduling, ensuring timely processing.

Customer Support Inbound Calls Outbound Calls Loan Documentation Scheduling Confidentiality

Waitress/Server

Anntony's Caribbean Cafe

Aug 2018 - May 2021 (2 years 9 months)

Provided excellent customer service in a fast-paced restaurant environment. Managed cash transactions, scheduling, catering, and training.

Customer Service Cash Handling Scheduling Training Catering

Warehouse Worker

Amazon Fulfillment Warehouse

Sep 2020 - Oct 2020 (1 month)

Operated scanning equipment to track inventory and shipments. Assisted in organizing and restocking warehouse shelves and collaborated with team members.

Inventory Management Scanning Equipment Organization Teamwork

Cashier/Server

Zaxby's Chicken Fingers & Buffalo Wings

Jan 2018 - Jun 2018 (5 months)

Processed customer orders and handled cash transactions. Provided prompt and courteous service to customers and assisted in restocking and maintaining cleanliness.

Customer Service Cash Handling Order Processing restocking Cleanliness