XG

Looking for a job

Xavier Giroux

@xaviergiroux

Senior Operations & Supply Chain Manager at Planet Fitness Group, who cut delivery cost margins by 30% and stockouts by 75%.

At Planet Fitness Group, I supported business growth in a €7M revenue environment and managed a team of four. I implemented KPI dashboards to track logistics and sales performance, improving decision-making speed.

I managed procurement and inventory across 40 international suppliers, reducing stockouts by 75%, and improved delivery cost margins by 30%. I also implemented an after-sales ticketing system that reduced customer response time by 25% and built a nationwide service-provider network.

Experience

Work history, roles, and key accomplishments

PG

Current

Equipment & Logistics Manager

Current

Planet Fitness Group

Nov 2009 - Present (16 years 11 months)

Supported business growth and operational scalability in a €7M revenue environment. Managed a team of 4, improved delivery cost margins by 30%, and reduced stockouts by 75%.

Supply Chain Management Operations Management KPI Dashboards Procurement Inventory Management After Sales Support Team Leadership Cross functional Leadership

TR

Purchaser / Yield Management

Travelhorizon

Nov 2005 - Nov 2009 (4 years)

Managed options and yield management, including supplier negotiation, sales closing, and back-office management. Also handled group travel planning and sales team support.

Group Travel Planning Yield Management Supplier Negotiation Sales Backoffice Management

HL

Group Travel Planner

Héliades

Mar 2005 - Oct 2005 (7 months)

Planned custom-made group travels to Greece, Crete, and Cyprus, including supplier research, negotiation, reservation, and invoicing.

Travel Planning Supplier Negotiation Reservations Invoicing

LA

Sales Agent

Oct 2002 - Mar 2005 (2 years 5 months)

Managed customer claims and provided relationship and analytic support. Worked as a sales operator on the call center.

Customer Claims Customer Relationships Sales Call Center

Education

Degrees, certifications, and relevant coursework

AF

AFTRAL

CACES 1a et 3, Logistics

Completed CACES 1a and 3 certification in logistics in September 2024.

GR

GRETA

Sales & Production in Tourism Degree, Tourism

Earned a degree in Sales and Production in Tourism in June 2004.

Tech stack

Software and tools used professionally

Salesforce

FileMaker

PrestaShop

Sage

WordPress

Microsoft Excel

Availability

Looking for a job

Location

France

Authorized to work in

Salary expectations

50k+ EUR

Social media

Job categories

Supply Chain Manager Logistics Manager

Skills

Supply Chain Management Operations Management Logistics Procurement demand planning Inventory Management KPI Analysis Performance Analysis Customer Operations Customer Support Project Management Vendor Management Supplier Management Process Automation Post Sales Operations

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