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Eshmael ChavaEC
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Eshmael Chava

@workai0104user

I’m a Senior QA Manager scaling AI data quality for ML, computer vision, NLP, and speech.

United States
Message

What I'm looking for

I’m looking for senior remote QA/quality operations work where I can scale annotation audits, drive SLA/KPIs, and strengthen the link between data quality and downstream model performance across AI projects.

I’m a Senior QA Manager and AI data quality leader with 6+ years of progressive experience delivering production-grade training datasets for Machine Learning, Computer Vision, NLP, and Speech systems. I focus on scaling QA operations for fully remote teams and translating data quality into measurable downstream model performance.

In my current role, I lead QA operations for 60–120 globally distributed annotators and reviewers. I reduced annotation error rates by 32% and increased first-pass acceptance to 98%+. I also built audit frameworks covering 2M+ assets per quarter across CV, NLP, and speech datasets, improving inter-annotator agreement from 0.71 to 0.91 and delivering 97–100% SLA compliance across enterprise AI projects.

Previously, as a data annotation expert and quality reviewer, I validated 5M+ labeled assets across multimodal datasets. I reduced dataset rework cycles by 35% through edge-case resolution and mentored annotators to improve individual accuracy by 18–25%. I also served as a QA team lead for remote AI data operations, managing 25–40 annotators and improving overall annotation accuracy from 85% to 95%.

I bring hands-on expertise across annotation audits, guideline development, and data governance—covering SLA & KPI management, remote team leadership, and inter-annotator agreement tuning. My work spans computer vision (object detection, segmentation, keypoints), NLP & LLMs (NER, intent classification, sentiment analysis), and speech AI (transcription and speaker labeling), supported by tools like Labelbox, CVAT, SuperAnnotate, and Jira.

Experience

Work history, roles, and key accomplishments

CR
Current

Senior QA Manager

Crowdgen

Jan 2019 - Present (7 years 5 months)

Led QA operations for 60–120 globally distributed annotators, reducing annotation error rates by 32% and raising first-pass acceptance to 98%+. Built audit frameworks covering 2M+ assets per quarter and improved inter-annotator agreement from 0.71 to 0.91 while sustaining 97–100% SLA compliance and improving downstream model accuracy by 8–15%.

CL

Data Annotation Specialist

Cloudfactory

Jan 2022 - Jan 2023 (1 year)

Delivered 1,200+ annotations/day with 96% accuracy and contributed to overall quality and productivity performance. Ranked in the top 10% for quality and productivity.

Education

Degrees, certifications, and relevant coursework

Egerton University logoEU

Egerton University

Bachelor’s Degree, Nutrition and Dietetics Science

Earned a Bachelor’s Degree in Nutrition and Dietetics Science from Egerton University.

Alison logoAL

Alison

Science Diploma, Science

Completed a Science Diploma program through Alison.

Amazon logoAM

Amazon

Artificial Intelligence Diploma, Artificial Intelligence

Completed an Artificial Intelligence Diploma program associated with Amazon.

Alison logoAL

Alison

Prompt Engineering Certificate, Prompt Engineering

Completed a Prompt Engineering Certificate program through Alison.

University of the People logoUP

University of the People

Master’s Degree, Public Health Science

Earned a Master’s Degree in Public Health Science from University of the People.

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