At eloomi, I owned quality assurance across frontend, backend, mobile, and release workflows for a SaaS learning platform. I introduced a shift-left approach that reduced bugs reaching production by ~20%, and improved the documentation flow and quality.
At LiveChat Inc, I supported onboarding and customer-conversion experiments through A/B testing; the team doubled its conversion rate. I also contributed to an automation suite with coverage of almost 90%. Across my QA work, I've tested SaaS, healthcare, gaming, and networking products, and at Ubiquiti Networks I built a QA team from scratch.

