wissal addou

I am a reliable virtual assistant and call agent with strong communication skills and proven experience supporting international clients. I handle calls, administrative tasks, and customer interactions with professionalism and accuracy.

As a cold caller for Wolsen Real Estate, I conducted over 140 calls daily, sourced over 100 leads from property owners each day, and consistently met KPIs and deadlines. I work autonomously and maintain professional, engaging communication in high-volume outreach environments.

As an ESL teacher at Twenix, I taught and coached more than 1,500 students to improve English fluency, adapting lessons to different profiles and personalities and building students' confidence in professional and personal conversations.

My background includes a Bachelor's Degree in Educational Sciences (English) from Ecole Normale Supérieure (ENS) and training in medical assistance. I bring empathy, conflict-resolution skills, and a focus on measurable results to every role.