HASNA BELKASSMI
@hasnabelkassmi
I deliver clear, patient English communication and remote customer support.
MoroccoWhat I'm looking for
I teach English online to children, adolescents, and adults, adapting explanations to individual learning needs and maintaining a professional remote-work routine. I also support beneficiaries at Association Maff by listening, orienting them, and communicating respectfully with different audiences.
My experience across online teaching, school internships, and social assistance has strengthened my active listening, problem-solving, and customer-facing communication. I'm seeking an English-speaking remote role in customer support, customer service, virtual assistance, or call-center operations.
Experience
Work history, roles, and key accomplishments
Volunteer / Social Assistant
Association Maff
Jun 2025 - Present (1 year 2 months)
Welcomes, listens to, and orients beneficiaries according to their needs. Participates in awareness activities and communicates respectfully with different audiences.
Online English Teacher
Independent
Jan 2025 - Present (1 year 7 months)
Provides online English lessons to children, adolescents, and adults with different learning needs. Communicates clearly and patiently, adapts explanations to individual learners, and maintains a professional remote-work routine.
English Teacher
Bouchaib Zamouri & Bab Andalous Private Schools
Feb 2026 - Jun 2026 (4 months)
Delivered English lessons to primary-school students across two school environments. Developed age-appropriate activities to strengthen vocabulary and communication skills.
Education
Degrees, certifications, and relevant coursework
Faculty of Letters and Human Sciences, Ain Chok, Casablanca
Bachelor's Degree, English Studies
2022 - 2025
Bachelor's Degree in English Studies with a focus on Applied Linguistics.
Faculty of Letters and Human Sciences, Ain Chok, Casablanca
DEUG, English Studies
2022 - 2024
DEUG in English Studies.
Lycée Ibn Arabi
Baccalaureate, Physical Sciences
2020 - 2021
Baccalaureate in Physical Sciences.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
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