Wise Faith

Ensured timely preparation of Travel Authorization forms and managed ticket reservations at negotiated rates, ensuring economical travel. Planned and organized hotel accommodations for FARA events, providing participants with up-to-date logistics information. Collaborated with the conference and logistics team to establish standard meeting needs and logistical support.

Prepared comprehensive ticket sales settlement reports, ensuring accuracy and compliance. Successfully managed the daily operations of the Travel and Tour office. Oversaw all aspects of travel bookings and customer service for clients.

Issued airline tickets and managed flight reservations, including confirmations and modifications. Compiled and generated passenger manifests, ensuring all data was accurate. Provided essential information and records to customers and colleagues, maintaining adherence to proper procedures.

Issued tickets, managed email correspondence, and handled customer inquiries and service calls. Assisted in daily administrative activities, including receiving clients and addressing complaints by directing them to the appropriate departments. Prepared and updated daily Ticket Sales Settlement Reports and managed basic client visit arrangements.

Implemented security policies and procedures, ensuring proper execution by recruited personnel. Conducted regular budget and expense tracking for the company. Prepared and updated security reports, evaluating and maintaining accurate data for system updates.

Managed inventory by restocking supplies and maintaining accurate records of incoming and outgoing materials. Processed customer transactions and handled cash. Documented incidents and activities, ensuring all functions related to physical order handling were performed efficiently.

Obtained a Certificate in Biblical Studies through an online degree program. Developed knowledge in biblical studies.

Undertook a comprehensive degree program focusing on Tourism and Hospitality. Gained in-depth knowledge and practical skills relevant to the industry.

Completed a foundation course in Travel & Tourism, gaining essential knowledge in the field. This program provided a strong base for understanding the travel industry.

Grade: A1.1 Level

Studied French at Alliance Francaise Gambia, achieving A1.1 Level proficiency. Developed foundational skills in the French language.

Grade: Level 2 & 3

Completed Information Technology Levels 2 & 3 at Jollof Tutors Institution. Acquired advanced IT skills and knowledge.

Grade: Level 1

Undertook Information Technology Level 1 at Humanity First Institution. Gained fundamental IT knowledge and skills.

Activities and societies: Secretary in the Arts and Cultural Club

Attended Saint Joseph’s Senior Secondary School, completing secondary education. Obtained a Certificate in Leadership Role as a Secretary in the Arts and Cultural Club in 2006.