MJ
Open to opportunities

Mariama Joof

@mariamajoof

Experienced banking professional with expertise in operations management.

Gambia

What I'm looking for

I am looking for a role that challenges my operational expertise and fosters career growth.

I am a dedicated banking professional with extensive experience in domestic and foreign operations, treasury management, and customer service. My career began as a Marketing/Accounts Clerk intern, and I have since progressed to the role of Head of Domestic Operations at FBN Bank Gambia Ltd. Throughout my career, I have demonstrated a strong ability to manage complex banking operations, ensuring accuracy and compliance in all transactions.

My responsibilities have included verifying domestic postings, managing trade transactions, and overseeing daily reconciliations. I have also acted as the head of various units, where I was responsible for authorizing cheques, processing customer inflows and outflows, and coordinating monthly service reviews. My commitment to excellence and integrity has been recognized by my peers, and I take pride in mentoring and coaching team members to achieve their best.

Experience

Work history, roles, and key accomplishments

FL
Current

Head of Domestic Operation

FBN Bank Gambia Ltd

Nov 2023 - Present (1 year 7 months)

Responsible for verifying domestic postings, clearing, daily balancing, trade transactions, treasury transactions, and reconciliations. Ensured accuracy in financial operations and prepared general ledger reviews.

AL

Acting Head of Domestic/Foreign/Treasury Operations

Access Bank (Gambia) Ltd

May 2021 - Oct 2022 (1 year 5 months)

Oversaw domestic and foreign operations, including authorization of cheques, direct credits, and salary authorizations. Managed customer complaints and coordinated monthly service reviews.

AL

Acting Head at Clearing Unit

Access Bank (Gambia) Ltd

Jan 2019 - May 2021 (2 years 4 months)

Managed the clearing unit, authorizing all cheque transactions and processing return cheques. Consolidated weekly and monthly clearing reports and performed general ledger reconciliations.

AL

Processing Officer

Access Bank (Gambia) Ltd

Sep 2011 - Sep 2017 (6 years)

Handled domestic and foreign operations, including posting customer salaries, processing RTGS, and managing foreign currency transactions. Conducted monthly reconciliations for domestic and foreign operations.

TS

Marketing/Accounts Clerk Intern

The Gambia Radio and Television Services

Jan 2006 - Feb 2006 (1 month)

Assisted in marketing TV programs, preparing tele-text announcements, and managing customer requests for advertising slots. Gained experience in basic banking operations.

Education

Degrees, certifications, and relevant coursework

UG

University of The Gambia

Bachelor of Science, Management

2015 - 2018

Studied Management with a major in Finance, focusing on various aspects of financial management and business operations.

MI

Management Development Institute

Diploma, Management

2005 - 2007

Pursued a Diploma in Management, enhancing skills in business management and administration.

SI

St. Stephen Vocational Institute

Certificate, Information Technology

2006 - 2006

Completed a course in Information Technology Level 1, gaining foundational skills in computer operations and software applications.

NC

Nusrat Commercial Centre

Certificate, Computer Studies

2003 - 2003

Completed Basic Computer Studies, acquiring essential computer skills and knowledge.

NS

Nusrat Senior Secondary School

High School Diploma, General Education

1999 - 2002

Completed secondary education, focusing on a broad curriculum that prepared for higher education.

LS

Latrikunda Junior School

Junior School Certificate, General Education

1996 - 1999

Completed junior education, developing foundational skills in various subjects.

SS

Serrekunda Primary School

Primary School Certificate, General Education

1991 - 1996

Completed primary education, establishing basic literacy and numeracy skills.

Tech stack

Software and tools used professionally

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