Winnie Nyasulu
@winnienyasulu
Customer-focused receptionist and cashier with strong communication and computer skills.
What I'm looking for
I am a dedicated receptionist and customer service professional with hands-on experience in front-desk operations, cash handling, order processing, and customer complaint resolution. I combine customer-facing skills with basic office administration and Microsoft Office proficiency to support efficient business operations.
My recent roles include Receptionist and Cashier at a salon and Customer Service at a lounge, where I handled payments, issued refunds, maintained customer records, and performed general office duties such as phoning, filing, and distributing marketing materials. I pride myself on being punctual, trustworthy, and able to work with minimal supervision in multicultural environments.
I am adaptable, quick to learn new techniques and technologies, and motivated by opportunities to contribute to team efforts, conduct seminars, and participate in community work. I seek to bring strong interpersonal skills and a customer-first mindset to a growth-oriented employer.
Experience
Work history, roles, and key accomplishments
Receptionist and Cashier
Hair Heaven Saloon
Jun 2023 - Present (2 years 4 months)
Manage reception and cashier duties including processing orders, taking payments and issuing refunds while performing general office tasks and advising customers on products and services.
Customer Service Representative
Eminence Lounge
May 2022 - Jun 2023 (1 year 1 month)
Handled customer complaints and maintained records of interactions while performing general office duties and advising customers on products and services.
Education
Degrees, certifications, and relevant coursework
Don Bosco
Certificate, Computer Applications
2020 - 2020
Completed a certificate computer course at Don Bosco in 2020 focusing on basic computer applications.
Sirk College
Certificate, Childhood Education
2019 - 2020
Obtained a Certificate in Childhood Education from Sirk College between 2019 and 2020.
Mkuza Girls Secondary School
Certificate of Ordinary Level, Secondary Education
2015 - 2018
Completed Ordinary Level secondary education at Mkuza Girls Secondary School from 2015 to 2018.
Mbuyuni Pre & Primary School
Certificate of Primary School, Primary Education
2008 - 2014
Completed primary education at Mbuyuni Pre & Primary School from 2008 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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