I'm looking for a job
Rachel Emanuel
@rachelemanuel
I support smooth office operations while delivering welcoming, professional customer service.
What I'm looking for
At Transec Ltd in Mwanza, I welcome customers, respond to enquiries across phone, email, and face-to-face channels, and resolve complaints with calm, respectful communication.
I also coordinate daily office operations, schedule meetings and appointments, prepare reports and correspondence, and maintain confidential records. I value clear communication, teamwork, professionalism, and creating a welcoming experience for every client.
Experience
Work history, roles, and key accomplishments
Office Administrator & Customer Service Officer
Transec Ltd
Jan 2024 - Present (2 years 7 months)
Welcomed customers and provided accurate information and timely support. Handled complaints, maintained organized reception, and coordinated daily office operations.
Education
Degrees, certifications, and relevant coursework
Tanzania Institute of Accountancy
Diploma, Public Sector Accounting and Finance
2019 - 2021
Pursued a Diploma in Public Sector Accounting and Finance, gaining knowledge in accounting principles and public sector financial management.
Tanzania Institute of Accountancy
Certificate, Public Sector Accounting and Finance
2018 - 2019
Completed a Certificate in Public Sector Accounting and Finance, building foundational skills in accounting and finance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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