Hisha Richard
@hisharichard
I create welcoming guest experiences through front office, reception, and hospitality service.
TanzaniaWhat I'm looking for
I've supported guest-facing operations at King Casino, Sea Cliff Casino, and Le Maraheb Restaurant, welcoming guests, answering inquiries, and helping create smooth experiences.
At King Casino, I managed front desk operations, provided information about services and amenities, and handled customer inquiries and complaints. I also bring front office management training and fluent Kiswahili and English communication.
My experience also includes coordinating schedules and records as a Secretary at BCEG, plus inventory management as a Storekeeper at CRJE Company. I'm passionate about exceptional customer service, teamwork, and problem solving.
Experience
Work history, roles, and key accomplishments
Waitress
Sea Cliff Casino
Dec 2024 - Jan 2026 (1 year 1 month)
Took orders and served food and drinks to guests, ensured excellent customer service, and maintained cleanliness of the dining area.
Secretary
BCEG
Feb 2025 - Oct 2025 (8 months)
Managed calendars and scheduled meetings, prepared reports and presentations, maintained files and records, and coordinated with teams and departments.
Receptionist
King Casino
Nov 2023 - Jan 2025 (1 year 2 months)
Welcomed and greeted guests, managed customer inquiries and complaints, maintained front desk operations smoothly, and provided information about casino services and amenities.
Storekeeper
CRJE Company
Feb 2020 - Aug 2021 (1 year 6 months)
Managed and monitored inventory, received and stored goods in the warehouse, issued items to departments as needed, and conducted regular stock counts.
Education
Degrees, certifications, and relevant coursework
National Service Army
National Service Army, National Service
2021 - 2023
Completed National Service Army training from October 4, 2021 to October 4, 2023.
Ordinary Sailor
Ordinary Sailor Certificate, Sailor
2019 - 2019
Earned the Ordinary Sailor Certificate on April 5, 2019.
Online
Seafarers course, Seafarers
2019 - 2019
Completed a Seafarers course in March 2019.
Community Concern Training Institute
Front Office Management, Front Office Management
2018 - 2019
Studied Front Office Management at Community Concern Training Institute in Kenya from November 2018 to November 2019.
Makutopora Secondary School
Certificate of Secondary Education Examination, Secondary Education
2015 - 2018
Attended Makutopora Secondary School from 2015 to 2018, earning a Certificate of Secondary Education Examination.
Sogeambele Primary School
Certificate of Primary School Education, Primary Education
2008 - 2014
Attended Sogeambele Primary School from 2008 to 2014, earning a Certificate of Primary School Education.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Skills
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