Will Molina - Licensed Loan Officer Assistant / Hybrid - Movement Mortgage | Himalayas
WM
Open to opportunities

Will Molina

@willmolina

Motivated IT professional with hands-on experience in documentation management.

United States
Message

What I'm looking for

I am looking for an entry-level IT role that fosters growth and collaboration.

I am a motivated IT professional with a solid foundation in IT support, networking, and cybersecurity principles, backed by certifications including CompTIA A+, Network+, Security+, and ITIL 4 Foundation. My experience spans across documentation management and regulatory compliance, where I have honed my skills in stakeholder communication and problem-solving.

In my role as a Licensed Loan Officer Assistant at Movement Mortgage, I managed sensitive client documentation while ensuring compliance with industry regulations. This experience has equipped me with the ability to handle data securely and efficiently. I have also communicated technical information to non-technical stakeholders, showcasing my capacity for help desk support and multi-platform collaboration.

Previously, as a Case Specialist at The GEO Group, Inc., I maintained case records and supported user needs, which has further developed my technical troubleshooting skills. I am eager to leverage my background in a security operations role, contributing to secure and efficient system operations.

Experience

Work history, roles, and key accomplishments

MM
Current

Licensed Loan Officer Assistant / Hybrid

Movement Mortgage

Feb 2020 - Present (5 years 5 months)

Managed and processed sensitive client documentation in compliance with industry regulations, translating well to IT data handling and confidentiality standards. Communicated technical information to non-technical stakeholders, similar to help desk support communication practices.

TI

Case Specialist

The GEO Group, Inc.

May 2017 - Present (8 years 2 months)

Maintained case records using internal database systems, showcasing accuracy and system navigation skills. Supported user needs and addressed barriers to compliance, skills transferable to end-user support and technical troubleshooting.

Education

Degrees, certifications, and relevant coursework

UC

University of North Carolina at Charlotte

Bachelor of Science, Accounting

Studied accounting principles and practices at the University of North Carolina at Charlotte. Recognized on the Dean's List in Fall 2013 for academic achievement.

RC

Rowan-Cabarrus Community College

Associate of Arts (A.A.), Business Administration and Management

Completed an Associate of Arts degree with a focus on Business Administration and Management at Rowan-Cabarrus Community College.

Tech stack

Software and tools used professionally

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