Open to opportunities

William Monger

@williammonger

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Recent Computer Information Systems graduate focused on IT support, database design, and cybersecurity fundamentals.

United States

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What I'm looking for

I’m looking for an entry-level role where I can support users, troubleshoot reliably, and grow in database management and cybersecurity—while applying AI prompt engineering to solve real problems in a collaborative environment.

I’m a Recent Computer Information Systems graduate with hands-on experience in database design, IT support, AI prompt engineering, and cybersecurity fundamentals. I learn quickly, build functional technical solutions, and collaborate effectively in fast-paced environments.

Through my coursework and technical projects, I’ve strengthened my ability to design reliable systems and work with core development tools. I built a Bookstore Database Management System with a Java-based menu interface enabling full CRUD operations through SQL integration.

I also develop technically and creatively—like my Unity 3D physics-based game with multiple levels and progression mechanics—while keeping a strong focus on security-minded thinking. With certifications in Google AI Prompting Essentials and the Google Cybersecurity Certificate, I’m ready to support users, troubleshoot issues, and help teams ship dependable, secure solutions.

Experience

Work history, roles, and key accomplishments

Barista

Dunkin'

May 2025 - Aug 2025 (3 months)

Provided barista and customer service support at Dunkin' for 4 months (May–Aug 2025).

Customer Service Coffee Preparation Food Ordering Cash Handling Team Collaboration Guest Interactions

Server

Mill Wharf Restaurant & Pub

May 2023 - Aug 2024 (1 year 3 months)

Served guests and supported food service operations at Mill Wharf Restaurant & Pub for 1 year 4 months (May 2023–Aug 2024).

Customer Service Food Service Table Service Order Taking Restaurant Support Guest Interactions

Landscaper

Hedges Inc.

May 2022 - Aug 2022 (3 months)

Assisted with landscaping work and on-site field duties for Hedges Inc. for 4 months (May–Aug 2022).

Landscaping Assistance Outdoor Work Tool Handling Lawn Care Safety Awareness Team Collaboration

Karate Instructor

Yuan Yen Do Karate Ctr

Feb 2021 - Mar 2022 (1 year 1 month)

Taught karate and supported student training as a part-time instructor for 1 year 2 months (Feb 2021–Mar 2022).

Karate Coaching Class Instruction Discipline Training Safety Procedures Communication Motivation Student supervision

Animal Shelter Volunteer

Scituate Animal Shelter

Volunteered at Scituate Animal Shelter, supporting day-to-day shelter activities.

Communication Teamwork Customer Service Organization Reliability

Education

Degrees, certifications, and relevant coursework

Westfield State University

Bachelor of Science, Computer Information Systems

Bachelor of Science in Computer Information Systems at Westfield State University, with coursework in programming, web & software development, database management, management information systems, and cybersecurity.