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William Kafuko

@williamkafuko

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Credit Analyst turning receivables data into risk and recovery impact.

Uganda

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What I'm looking for

I’m looking for a credit/risk role where I can use receivables analytics, forecasting, and recovery reporting to reduce bad debt. I want a team that supports cross-functional collaboration with legal/collections and values continuous improvement.

I’m a Credit Analyst focused on assessing risk, monitoring aging receivables, and improving recovery performance in high-volume telecom portfolios. I translate payment and account data into clear reporting and practical risk-mitigation strategies for executive decision-making.

In my current role at Airtel Uganda, I evaluate bad-debt trends to adjust credit risk thresholds and minimize financial leakage. I monitor high-risk postpaid and enterprise accounts, segment delinquent customers by risk level, and coordinate with legal teams and external collections to resolve long-overdue debt.

Before that, I supported back-office and operations work that strengthened my analytical and cross-functional coordination. I handled compliance validation, managed enterprise technical escalations, supported end-to-end customer provisioning, and ensured accurate CRM records—while also coordinating financial settlements between carriers.

Earlier, I led project and internal control systems as a manager, bringing structured planning, budgeting, and training to agricultural and community programs. Across initiatives, I partnered with multiple stakeholders to implement traceability systems, drive certification outcomes, and support livelihood and microfinance efforts—skills I now apply to disciplined, data-driven credit operations.

Experience

Work history, roles, and key accomplishments

Current

Credit Analyst

Current

Airtel Uganda Limited

May 2026 - Present (2 months)

Evaluate bad debt trends, adjust credit risk thresholds, and monitor aging receivables to identify high-risk postpaid and enterprise portfolios. Segment delinquent accounts, coordinate with legal and external collections, and produce monthly debt performance reporting and cash inflow forecasts.

Credit Risk Assessment Portfolio Analysis Stakeholder Engagement Legal Coordination Debt Reporting Cash Flow Forecasting Historical Payment Behavior Models

Operations and Back-Office Executive

Airtel Uganda Limited

May 2025 - Apr 2026 (11 months)

Supported compliance validation for new companies, managed tier 2 technical escalations for enterprise clients, and coordinated end-to-end provisioning of postpaid and prepaid customer numbers. Managed financial settlements for roaming and international tariffs, and maintained CRM records for newly registered companies.

Validation Technical Escalation Resource Allocation Troubleshooting Customer Provisioning Postpaid and Prepaid Operations Service Order Validation

Project & Internal Control Manager

Harma Exploits Limited

May 2023 - Apr 2025 (1 year 11 months)

Implemented traceability systems for agricultural enterprises and cooperatives, and led sustainable agriculture initiatives supporting Organic certification through Control Union Certification Body. Managed planning, budgeting, and scheduling for harvest-season purchases and led farmer mobilization and training in Kayunga and Buikwe.

Traceability Sustainable Agriculture Organic Certification Control Union Certification Planning Budgeting Scheduling Seasonal Procurement Equipment Procurement Farmer Mobilization Extension and Agronomy Coordination

Project and Operations Coordinator

Enimiro Uganda

Jan 2022 - Apr 2023 (1 year 3 months)

Implemented EU, USDA, and fair-trade certification standards to achieve organic certification through Control Union. Established rural youth employment via Black Soldier Fly cultivation, mobilized youth groups into savings CBOs, and led CRS/TechnoServe VINES and Business Lab Uganda projects for vanilla and jackfruit value chains.

EU and USDA Standards Implementation Standards and Fair Trade Ethical Business Practices Organic Certification Control Union Certification Black Soldier Fly Cultivation Rural Youth Employment Development Community Based Organizations Savings Workshops Vanilla Value Chain Education VINES Project Delivery Business Lab Uganda (BLU) Project Coordination

Project & Microfinance Coordinator

Enimiro Uganda

Feb 2021 - Jan 2022 (11 months)

Implemented sustainable development projects with Catholic Relief Services, TechnoServe, Proteen, CFYE, and FibreFoods to support rural youth employment. Promoted microfinance services with Equity Bank and Opportunity Bank through financial literacy meetings and mobilized communities using the SILC savings model, including support for the CRS VINES project and a MasterCard farmer incentive program

Rural Youth Employment Support Microfinance Services Promotion Savings and Deposits Savings and Internal Lending Communities (SILC)Community Mobilization CRS VINES Project Support Farmer Incentive Program Coordination Partnerships Management

Operations Coordinator & Administration

Enimiro Uganda

Jan 2020 - Feb 2021 (1 year 1 month)

Coordinated procurement, budgeting, and scheduling between finance and other departments, and designed budget and procurement procedures across multiple functional areas. Led departmental planning and scheduling to improve operational execution and supported streamlined cross-departmental communication and project coordination.

Procurement Coordination Budgeting Scheduling Budget and Procurement Procedure Design Planning And Scheduling Operations Support