Medi Wandera
@mediwandera
Experienced banking professional with expertise in branch management.
What I'm looking for
I am a dedicated banking professional with extensive experience in branch management, credit analysis, and customer relationship management. Currently serving as a Branch Manager at ABC Capital Bank, I lead my team to achieve business targets while ensuring exceptional service delivery. My commitment to maintaining quality portfolios has consistently driven profitability and customer satisfaction.
Throughout my career, I have held various roles that have honed my skills in business growth and operational efficiency. From my time as a Relationship Manager at Tropical Bank Uganda to my earlier positions at ABC Capital Bank, I have successfully implemented strategies that enhance customer engagement and drive financial performance. My educational background in Finance and Banking from Makerere University, combined with specialized training in leadership and customer care, equips me to contribute effectively to any organization.
Experience
Work history, roles, and key accomplishments
Branch Manager
ABC Capital Bank
Apr 2023 - Present (2 years 2 months)
Grew the branch's assets and liabilities, managing all branch affairs in line with operational procedures. Ensured quality services for clients, prepared branch budgets, and monitored financial performance to achieve profitability. Led the branch team in identifying sales opportunities, driving new business acquisition, and fostering a culture of excellent service and relationship management.
Relationship Manager Corporate
Tropical Bank Uganda
Apr 2022 - Mar 2023 (11 months)
Grew business by recruiting new corporate and SME customers and managing relationships with existing clients. Focused on overall growth in liabilities, assets, and non-interest income while maintaining a very low Portfolio at Risk. Led customer service initiatives and promoted the corporate image.
Business Manager
Top Micro Support Ltd (TMS Microfinance)
Nov 2019 - Mar 2022 (2 years 4 months)
Established and set up microfinance operations in line with existing regulatory guidelines. Grew the microfinance business through customer recruitment and asset mobilization. Managed administrative works, including staff recruitment and welfare, and developed operational, credit, and human resource policies.
Business Manager
United Bank for Africa
Feb 2019 - Oct 2019 (8 months)
Grew business by recruiting new customers and managing relationships for existing clients, focusing on overall growth in liabilities, assets, and non-interest income while maintaining a low Portfolio at Risk. Led, coached, and mentored branch staff in line with HR policies and procedures. Spearheaded customer service implementation and supported branch innovations.
Business Growth and Development Manager
Equity Bank Uganda Limited
Aug 2016 - Jan 2019 (2 years 5 months)
Championed business growth at the Busia branch through new customer recruitment and mobilization of liabilities, assets, and non-interest income. Ensured effective delivery of bank products and services by upholding customer service standards and adherence to bank policies and procedures. Provided leadership, coaching, mentoring, and staff development.
Branch Manager
ABC Capital Bank Limited
Oct 2015 - Jul 2016 (9 months)
Responsible for growing the branch’s assets and liabilities and managing branch affairs in line with operational procedures. Focused on maintaining quality services for clients. Oversaw daily operations and ensured service delivery standards were met.
Branch Manager
ABC Capital Bank Limited
Apr 2014 - Sep 2015 (1 year 5 months)
Managed the growth of the branch’s assets and liabilities, overseeing branch affairs in line with operational procedures and maintaining service quality. Prepared branch budgets and business strategies, monitored financial performance, and led sales initiatives. Analyzed credit applications and managed team workflow.
Senior Credit Analyst
ABC Capital Bank
Jan 2012 - Apr 2014 (2 years 3 months)
Analyzed credit proposals for individuals, SMEs, and corporates, contributing to a quality portfolio with minimal non-performing assets. Reviewed credit applications, assessed financial information, and advised committees on lending decisions. Coached and mentored Credit Analysts.
Credit Analyst
ABC Capital Bank
Jan 2010 - Dec 2011 (1 year 11 months)
Gathered relevant information and documentation to facilitate lending decisions, assessing and interpreting financial information. Conducted risk assessment analysis and visited clients for due diligence. Managed company credit exposures within set limits and utilized credit-scoring systems for small credit amounts.
Credit Officer
ABC Capital Bank
Jan 2008 - Dec 2010 (2 years 11 months)
Reviewed and critically analyzed commercial and corporate credit applications for accuracy, completeness, and policy compliance, recommending to head office and management credit committees. Monitored the performance of commercial loans monthly and recommended remedial actions. Participated in business growth and contributed to branch targets.
Banking Officer
Capital Finance Corporation
Jan 2007 - Dec 2008 (1 year 11 months)
Handled back office operations and served as an alternative teller. Gained comprehensive general banking knowledge and developed strong customer interaction skills. Assisted with various financial transactions and ensured smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Makerere University
Bachelor of Commerce, Finance & Banking
Specialized in Finance and Banking. Acquired comprehensive knowledge in financial principles, banking operations, and economic analysis.
Naalya SS Namugongo
Uganda Advanced Certificate of Education, General Studies
Completed advanced level studies.
Naalya SS Namugongo
Uganda Certificate of Education, General Studies
Completed ordinary level studies.
Availability
Location
Authorized to work in
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