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Will Dennis

@willdennis

As a dynamic professional with extensive IT leadership experience, I am passionate about transforming organizations with innovative tehnology.

United States

Message

What I'm looking for

I am now eager to leverage my extensive industry knowledge and multifaceted expertise to empower forward-thinking organizations to effectively meet their strategic goals. By providing customized IT services and implementing a structured approach to problem-solving, I am fully committed to surpassing my clients' expectations.

At Aetna, I directed Medicare and Medicaid implementations and application programs, managing portfolios exceeding $15M and handling PHI/PII in compliance with HIPAA requirements. I also championed Agile transformation initiatives and developed executive dashboards that improved portfolio transparency.

At ITERO GROUP, I led healthcare client delivery for CarepathRx and Highmark Health, including QNXT and FACETS Enrollment Manager implementations. I directed delivery involving 120+ technical professionals across client and consulting teams.

At CAREPATHRX, I led enterprise PMO, IT Operations, Business Applications, and Partner Implementation functions, directing a team of 40+ and implementing ServiceNow capabilities. I reduced project delivery timelines by 25% through automation, process optimization, and Agile delivery methods.

Experience

Work history, roles, and key accomplishments

Senior Manager, Program Management Consultant

Visvero

Mar 2025 - Aug 2026 (1 year 5 months)

Served as strategic delivery partner to client executive sponsors, leading infrastructure modernization, cybersecurity, and enterprise upgrade programs. Managed a portfolio of concurrent projects, monitoring health through stage-gate reviews and risk management.

Planview PPM Jira Project Management Risk Management Executive Reporting Portfolio Management Mentorship

Senior Manager, Project Management Consultant

Vaco Global / FoodChain ID

Apr 2024 - Dec 2024 (8 months)

Directed customer implementations of proprietary PLM SaaS solutions for Fortune 500 clients, developing governance frameworks and leading end-to-end delivery from planning to deployment.

ServiceNow SPM Plan View Jira Confluence Project Management Risk Management Change Control Milestone Management Client Engagement

Project Delivery Director

Itero Group

Nov 2019 - Oct 2022 (2 years 11 months)

Led consulting engagements and project delivery for healthcare clients, directing 120+ technical professionals and owning client relationships. Implemented QNXT, FACETS Enrollment Manager, and ServiceNow PPM, and strengthened cybersecurity and operational excellence.

QNXT FACETS Enrollment Manager ServiceNow SPM Mobile Technologies Business Intelligence advanced analytics SRE Cybersecurity Compliance BambooHR Customer Relationship Management Escalation Management

Director, Medicaid/Medicare Implementations & Applications

Aetna

Oct 2013 - Jul 2019 (5 years 9 months)

Directed Medicare and Medicaid implementations and application programs, managing portfolios exceeding $15M. Led deployments of Workday, SAP, and ServiceNow platforms, and championed Agile transformation initiatives.

Medicare Medicaid Workday SAP ServiceNow SPM ITSM ITAM HR Service Delivery Agile Executive Dashboards Portfolio Management HIPAA PHI PII

Delivery Director Consultant | Senior Functional Consultant | Project Manager

Wipro Technologies / Promax

Jan 2011 - Dec 2013 (2 years 11 months)

Led client delivery of enterprise trade promotion and financial management applications for Fortune 500 consumer products customers, managing solution design, implementation, and production support.

Trade Promotion Management Financial Management Solution Design Implementation Quality Assurance Deployment Production Support

Global Intelligence Manager

GlaxoSmithKline

Jan 2005 - Dec 2011 (6 years 11 months)

Delivered more than $4M in cost savings through data integration, automation, and process improvement initiatives. Developed enterprise reporting and analytics solutions and improved application reliability through monitoring and observability.

Data Integration Automation Process Improvement Enterprise Reporting Analytics Monitoring Observability