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wiem sadkaoui

@wiemsadkaoui

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Results-driven software engineer skilled in Java and Python.

Tunisia

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What I'm looking for

I am looking for a role that fosters innovation, teamwork, and career growth.

I am a results-driven software engineer with extensive experience in IT consulting and team leadership. My expertise lies in optimizing processes, implementing DevOps practices, and leveraging cloud technologies and microservices architecture. I have a proven track record of managing teams effectively, focusing on high performance and aligning with business objectives.

Throughout my career, I have led automation initiatives that significantly improved operational efficiency and reduced downtime. My technical leadership has been instrumental in executing large-scale automation projects, where I utilized tools like Ansible and PowerShell to streamline processes. I am passionate about developing innovative solutions that enhance productivity and drive success.

In addition to my technical skills, I am committed to fostering a collaborative work environment that encourages growth and development. I believe in the power of teamwork and strive to inspire my colleagues to achieve their best. I am excited to bring my skills and experience to a dynamic organization that values innovation and excellence.

Experience

Work history, roles, and key accomplishments

Current

Engineering Technical Operations Lead

Current

DXC Technology

Aug 2019 - Apr 2024 (4 years 8 months)

Led daily operations and developed automated solutions to meet SLAs, improving team performance and reducing downtime. Executed large-scale automation projects and provided technical leadership to team members.

Java Python Ansible PowerShell DevOps Automation Cloud Technologies Microservices Team Leadership Process Optimization

IT Consultant

DXC Technology

Sep 2021 - Jan 2022 (4 months)

Developed a microservices-based web application for a travel agency, focusing on performance tracking and issue management. Utilized various technologies to enhance operational efficiency.

Spring REST Angular MySQL Docker Git Microservices Performance Tracking

Intern

CustosMed

Jul 2021 - Sep 2021 (2 months)

Worked on a project focused on IoT for epilepsy detection, utilizing AI technologies to develop an application and a monitoring bracelet.

IoT AI Mobile Application Development Project Management Health Tech Software Development Team Collaboration Research Prototyping

Technical Support Analyst

HP Concentrix

Jul 2020 - Aug 2021 (1 year 1 month)

Diagnosed and resolved technical problems for clients' printers and computers, managing support requests via telephone and email.

Technical Support Customer Service Support Communication SLA Management

Service Desk Analyst

XPO Logistics

Sep 2019 - Jan 2020 (4 months)

Resolved technical constraints through e-support, managing customer requests and ensuring compliance with SLAs. Provided solutions for software and hardware issues.

Java PHP JavaScript CSS HTML Technical Support Customer Service SLA Management Support

Logistician

AIESEC

Oct 2017 - Mar 2019 (1 year 5 months)

Managed inventory and product movements, ensuring compliance with customs and transportation standards while leading a team.

Inventory Management Team Leadership Compliance Logistics Strategic Planning Performance Monitoring Crisis Management Communication

Education

Degrees, certifications, and relevant coursework

Higher Institute of Technological Studies

Engineering License, Automation and Industrial Computing

2013 - 2016

Activities and societies: Led automation initiatives across UAM and RDS teams, implementing best practices to streamline operational processes.

Studied Automation and Industrial Computing, focusing on automation initiatives and best practices to streamline operational processes and enhance efficiency.