At Camden Property Trust, I built Power BI dashboards tracking leasing conversion rates, traffic sources, occupancy trends, and closing ratios to support pricing, marketing, and sales strategies.
I also prepared recurring reports and shared leasing performance insights with management. By analyzing resident satisfaction surveys and service request trends, I supported service initiatives that maintained customer approval ratings above the company's 93% target.
At East Carolina University, I provided research, analytics, and project support to faculty in Marketing and Supply Chain Management. For the Crisp Small Business Resource Center, I organized client and project data, developed reports and visualizations, and contributed to strategic planning and economic development projects.
At Marriott, Inc, I developed weekly and monthly operational and sales reports and analyzed booking trends, customer behavior, and sales performance. I also coordinated client events and supported workflow improvements through scheduling, financial transactions, customer correspondence, and issue resolution.
