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Wendy Aurellia

@wendyaurellia

Message

Detail-oriented Legal Assistant supporting personal injury cases with accurate, timely demand packages.

Kenya

Message

What I'm looking for

I’m looking for a legal support role where I can manage personal-injury case files, prepare demand packages, and protect sensitive information—while keeping deadlines and accuracy consistently on target.

I’m a Legal Assistant focused on supporting U.S.-based personal injury matters with careful medical records review, insurance coordination, and organized case file management.

In my current role with Monge and Associates (remote, Kenya), I manage case lists end-to-end—preparing 20+ demand packages within a 30-day turnaround while monitoring Statute of Limitations (SOL) deadlines to keep actions compliant and timely. I also collaborate with case managers and attorneys to transition cases from treatment phases into records retrieval and demand readiness, consistently helping process at least 17% of the caseload to the demand-ready stage each month.

I bring a strong foundation from customer-facing and operations work, including customer support, HR assistance, and project coordination, paired with tools like Filevine and Microsoft Office. I’m committed to accuracy, confidentiality, and ethical handling of sensitive client information, and I’m energized by roles that demand organization, prioritization, and reliable legal support.

Experience

Work history, roles, and key accomplishments

Current

Legal Assistant

Current

Monge and Associates

May 2025 - Present (1 year 2 months)

Manage legal case files for U.S.-based personal injury matters, including preparing demand packages and monitoring statute of limitations deadlines. Coordinate transitions of cases with attorneys and case managers while handling sensitive client information.

Legal Case Management Demand Packages Statute Of Limitations Monitoring Insurance Coordination Medical Records Review Case Management Filevine Microsoft Office Confidentiality

Customer Centre Representative

CCI Kenya

Sep 2023 - Apr 2025 (1 year 7 months)

Provide phone support to resolve customer queries and coordinate with cross-functional teams to handle complex issues. Verify and protect customers’ secure documents and information while using multiple support systems.

Customer Support Phone Based Query Resolution Cross functional Coordination Data Protection Call Center Support

Human Resource Assistant

Abela Recruitment Agency

Apr 2022 - Nov 2022 (7 months)

Support end-to-end recruitment activities, including interviewing applicants, screening candidates, and creating shortlists for client interviews. Help organize interviews and assist applicants with interview preparation.

Recruitment support Interviewing Candidate Screening Shortlisting Interview Scheduling Interview Preparation Contract Negotiation

HR Welfare and Benefits Assistant

Kenya Forest Service

Jul 2021 - Sep 2021 (2 months)

Support staff welfare and benefits administration by updating staff medical records and following up with insurance providers. Assist with preparing sensitization materials and arranging medical cards and staff IDs.

Medical Database Updates Insurance Follow Up Benefits Administration Sensitization Material Support Staff ID Arrangement

Project Officer

STADA Kenya

May 2020 - Sep 2020 (4 months)

Support planning and execution of advocacy efforts by identifying key themes, events, and opportunities aligned to organizational objectives. Analyze information and prepare concise briefings for internal stakeholders, and assist with external consultant management as needed.

Coalition and Network Identification