WENDY AFUTU
@wendyafutu
Result-oriented professional seeking to contribute to workspace development.
What I'm looking for
As a dedicated and adaptable professional, I have honed my skills in various roles, including contract staff and national service positions at GCB Bank PLC. My expertise lies in utilizing Structured Query Language (SQL) for root cause analysis, resolving operational issues, and providing exceptional customer service. I am a strong team player with excellent interpersonal skills, operating with speed and precision to ensure impeccable task completion.
Throughout my academic and professional journey, I have developed a strong focus, proficiency in Microsoft Office, and a proactive approach to achieving strategic objectives. I am committed to contributing to the development and success of any given workspace or environment.
With a solid foundation in business administration and experience in ITIL V4 Foundation Training, Data Classification, and Breach Prevention, I am well-equipped to navigate complex operational issues and ensure compliance with business policies.
Experience
Work history, roles, and key accomplishments
Contract Staff
GCB BANK PLC
Jan 2023 - Present (2 years 5 months)
Monitored General Ledger and reconciliation to prevent revenue losses, resolved complaints and enquiries of operational issues, and demonstrated expertise in utilizing SQL to conduct root cause analysis.
Intern
CONTROLLER AND ACCOUNTANT GENERAL’S DEPARTMENT
Aug 2018 - Sep 2018 (1 month)
Assisted employees resolve issues pertaining to loans and deductions, and participated in the implementation of the Third-Party Reference System.
Education
Degrees, certifications, and relevant coursework
WENDY hasn't added their education
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