Open to opportunities

warner lacson

@warnerlacson

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Dedicated virtual assistant focused on enhancing business productivity.

Philippines

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What I'm looking for

I am looking for a vibrant organization where I can utilize my skills in communication and problem-solving to contribute to team success and grow professionally.

I am a recent graduate with a Bachelor of Science in Information Technology from the University of St. La Salle. My journey has equipped me with a solid foundation in IT support, project management, and problem-solving skills. I am passionate about providing high-quality virtual assistance to streamline daily operations and boost productivity for businesses.

During my internship at Concentrix Corporation, I honed my skills in resolving technical issues promptly and maintaining software and hardware systems. I also gained valuable experience in conducting audits and ensuring compliance to improve IT systems' effectiveness. My role at Auto Partnered Solutions further developed my ability to manage product listings and provide technical support, ensuring that I can contribute effectively to any organization.

Experience

Work history, roles, and key accomplishments

IT Support and Auditing Intern

Concentrix Corporation

Jan 2023 - Present (2 years 5 months)

Focused on resolving technical issues promptly and maintaining/updating software and hardware systems. Conducted audits, assessed risks, and ensured compliance to improve IT systems' effectiveness.

IT Support Project Management Problem Solving Auditing Technical Troubleshooting Risk Assessment Compliance

Vehicle Previewer and Quality Assurance

Auto Partnered Solutions

Jan 2023 - Present (2 years 5 months)

Managed product listings, inventory, pricing, and order fulfillment, providing technical support to users and resolving hardware and software issues. Conducted thorough inspections of vehicles to ensure quality standards were met before auction listings.

Inventory Management Pricing order fulfillment Technical Support Quality Assurance

Education

Degrees, certifications, and relevant coursework

University of St. La Salle

Bachelor of Science, Information Technology

Studied Information Technology, focusing on various aspects of IT to prepare for a career in the field. Gained knowledge and skills relevant to modern technological demands.

Liceo De La Salle Senior High School

Senior High School Diploma, Accountancy, Business, and Management (ABM)

Completed the Accountancy, Business, and Management (ABM) strand, gaining foundational knowledge in business and management principles. Prepared for higher education in related fields.