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Walter Martinez

@waltermartinez

Product Designer at KIU System Solutions who brought Generative AI and Microsoft Clarity into UX research for aviation products.

Argentina
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At KIU System Solutions, I led discovery and delivery for digital products across aviation, including Ecommerce, DCS+Booking (Click), Payments, and Cargo. I introduced Microsoft Clarity across company platforms and combined behavioral data with Generative AI to identify user friction and generate research insights.

At Aeropuertos Argentina 2000, I co-created UX/UI for transactional services including Delivery Point, FastPass, and a Wi-Fi Captive Portal. I also planned and conducted interviews, field observations, surveys, and moderated usability testing.

Earlier, I worked across airport communications, brand identity, and visual design, including projects for Aeropuertos Andinos del Perú and Brasilia Airport. I bring that background together with Figma, design systems, accessibility, and data-informed product design.

Experience

Work history, roles, and key accomplishments

KS

Product Designer

KIU System Solutions

May 2022 - Aug 2026 (4 years 3 months)

Led product discovery and delivery for ecommerce, DCS+Booking, SEO Booster, Payments, and Cargo verticals, designing complex B2B/B2C solutions for the global aviation industry. Implemented Microsoft Clarity for user behavior analysis and integrated Generative AI models for qualitative data processing.

AA

Special Projects & Business Partner

Aeropuertos Argentina 2000

Jul 2019 - May 2022 (2 years 10 months)

Marketing lead for the business unit, coordinating commercial and digital service launches, corporate events, and web functionality enhancements. Integrated and validated special projects, maintained environmental communication systems, and streamlined passenger flows.

AA

UX Researcher & Designer

Aeropuertos Argentina 2000

Aug 2020 - Nov 2021 (1 year 3 months)

Co-created UX/UI for hybrid transactional MVPs during health contingency, including Delivery Point, FastPass, and Wi-Fi Captive Portal. Planned and conducted qualitative and quantitative user research including interviews, field observation, surveys, and usability testing.

CA

Senior Graphic Designer & Brand Specialist

Corporación América

Oct 2010 - Aug 2017 (6 years 10 months)

Executed visual strategy and brand identity for holding companies, including Converse Bank redesign, Aeropuertos Andinos del Perú brand creation, and Brasilia Airport launch leadership.

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de La Plata logoUP

Universidad Nacional de La Plata

Specialization, Human-Computer Interaction

Specialization in Human-Computer Interaction (HCI) currently in progress.

Universidad de Belgrano logoUB

Universidad de Belgrano

Diploma, User Research

2023 - 2023

Diploma in User Research from the Universidad de Belgrano, completed in 2023.

Interaction Design Foundation logoIF

Interaction Design Foundation

Specialization Course, UX Design & HCI

2022 - 2023

Specialization course in UX Design & HCI from the Interaction Design Foundation, completed in 2023.

Universidad Nacional de San Martín logoUM

Universidad Nacional de San Martín

Diploma, Human-Centered Design

2020 - 2020

Diploma in Human-Centered Design from the Universidad Nacional de San Martín, completed in 2020.

Universidad de Buenos Aires logoUA

Universidad de Buenos Aires

Bachelor's Degree, Graphic Design

1998 - 2005

Bachelor's Degree in Graphic Design from the Universidad de Buenos Aires, completed in 2005.

ED

Edison

Specialization Course, Research Design

2023 - 2023

Research Design course from Edison, completed in 2023.

PR

ProductHub

Specialization Course, Product Discovery

2022 - 2022

Product Discovery course from ProductHub, completed in 2022.

Tech stack

Software and tools used professionally

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