walmiki dkhar

I am a customer-care professional with experience supervising US gift card operations and resolving complex escalations to ensure customer satisfaction. I combine strong communication skills with networking and troubleshooting abilities developed through technical education and frontline support roles.

My background includes roles at Teleperformance as a Supervisor for US Gift Cards and customer-facing positions supporting URBN and dental insurance verification, where I consistently maintained accurate records and high service quality. I am resourceful, collaborative, and focused on improving team performance and operational outcomes.

I seek opportunities where I can apply my technical knowledge in hardware and networking, enhance service delivery, and grow professionally while contributing to organizational success through reliable customer care and process-driven problem solving.