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Wajdi Arnaout

@wajdiarnaout

International Patient Coordinator at Blusmile Dental Clinic, coordinating appointments, treatment plans, and patient logistics.

Moldova

Message

At Blusmile Dental Clinic, I coordinated international patients’ appointments, treatment plans, and travel logistics, serving as their point of contact with clinic staff before, during, and after treatment.

Earlier, I handled customer calls and maintenance requests at Al Meamar General Maintenance, logging complaints in Focus Softnet and following up with tenants through resolution. I’ve also supported patient inquiries, call center sales, and communications for humanitarian organizations.

Experience

Work history, roles, and key accomplishments

International Patient Coordinator

Blusmile Dental Clinic

Jun 2024 - Aug 2026 (2 years 2 months)

Served as the main point of contact for international patients, coordinating appointments, logistics, and service packages. Followed up with patients throughout treatment to ensure satisfaction and resolved concerns promptly.

Patient Coordination Appointment Scheduling Customer Service Communication Skills CRM Logistics Coordination Contract Management Problem Solving

Customer Service Representative

Turkyana Clinic

Mar 2023 - Apr 2023 (1 month)

Communicated with prospective patients via social media, handling inquiries and treatment requests. Collected patient information and coordinated with dentists for consultations and quotes.

Customer Service Social Media Support Communication Skills Data Collection Appointment Coordination

Sales Representative (Call Center)

Unipharm

Feb 2023 - Mar 2023 (1 month)

Contacted clients by phone to promote and sell herbal products, explaining features and benefits. Handled client questions and followed up on leads to close sales.

Sales Telemarketing Customer Service Communication Skills Lead Follow Up

Sales Agent (Call Center)

Atlas Investing

Dec 2022 - Jan 2023 (1 month)

Contacted prospective clients by phone to present investment opportunities and encourage investment. Followed up on sales leads, answered questions, and built rapport to move prospects toward decisions.

Sales Telemarketing Customer Service Communication Skills Lead Follow Up Rapport Building

Public Relations Officer

Gökkuşağı Yardımlaşma ve Dayanışma Derneği

Jul 2021 - Oct 2021 (3 months)

Coordinated documents, communication, and resources for projects. Completed research, compiled data, and assisted with office tasks and data entry.

Public Relations Communication Skills Research Data Entry Spreadsheets Coordination

Public Relations Officer

Turan Humanitarian Care Charity

Dec 2020 - Apr 2021 (4 months)

Developed and managed communication channels, delivering organizational news to staff and stakeholders. Prepared documentation for government approvals and reorganized filing systems for efficiency.

Public Relations Communication Skills Documentation Government Liaison Filing System Coordination

Customer Support & Maintenance Coordinator

Al Meamar General Maintenance

Apr 2010 - Apr 2019 (9 years)

Served as the main point of contact for tenants, handling maintenance complaints and coordinating the maintenance team. Logged complaints in Focus Softnet, assigned tasks, and followed up to ensure quality and satisfaction.

Customer Support Complaint Handling Maintenance Coordination Team Leadership Focus Softnet Communication Skills Quality Assurance