Dabara Praise

At Hero Logistic Company, I handle customer and driver calls, resolve real-time concerns independently, and document interactions across dispatch and CRM systems. I respond to 40+ calls per shift while maintaining accurate follow-up and service continuity.

At Christian & Timbers, I administered HubSpot CRM alongside Salesforce and Zendesk, maintaining 50,000+ records at approximately 99% accuracy. I also conducted executive and company research, verifying contacts and supporting search and business development initiatives.

At Exhale Systems, I coordinated 50+ virtual meetings monthly and prepared 15+ reports each month. I also supported interview scheduling, record maintenance, and basic financial administration.

Earlier, I handled reservations and customer inquiries at Kivork and worked with datasets, Power BI dashboards, and SQL as a Data Analyst Intern at Dataline Academy. I hold an M.Sc. in Public Health and am seeking a remote Virtual Assistant or Customer Care role.