vuyo selarhwa
@vuyoselarhwa
I support customers and clients through efficient virtual assistance, call handling, and administrative services.
What I'm looking for
I've supported 30+ customers daily at Paradise Prints Internet Café, helping with internet browsing, email setup, printing, scanning, online applications, data entry, document typing, formatting, and form submissions.
As a Customer Service Agent supporting the Central Applications Clearing House (CACH), I handled 40+ inbound and outbound calls daily, resolved complaints and queries, updated customer information in CRM systems, and followed up by email to support customer satisfaction.
I'm seeking a remote Virtual Assistant or Customer Support role where I can help clients save time, deliver professional support, and improve customer satisfaction using Google Workspace, MS Office, and collaboration tools.
Experience
Work history, roles, and key accomplishments
Virtual Assistant and Customer Service Agent
Paradise Prints Internet Café
Jun 2024 - Jul 2026 (2 years 1 month)
Assisted 30+ daily customers with internet browsing, email setup, printing, scanning, and online applications. Performed data entry, document typing, formatting, and online form submissions for clients.
Education
Degrees, certifications, and relevant coursework
EduCourse Online Learning
Virtual Assistant Certificate, Virtual Assistant
Completed a Virtual Assistant Certificate course through EduCourse Online Learning in August 2026.
Tholang Senior Secondary School
National Senior Certificate, General Studies
Completed the National Senior Certificate (Grade 12) at Tholang Senior Secondary School in 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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