Vivianne Figallo

Coordinate end-to-end client intake, case management, and referral workflows to ensure timely and effective service delivery in a nonprofit environment. Maintain confidential client records across multiple electronic systems, ensuring data integrity, regulatory compliance, and accurate documentation throughout the client lifecycle.

Coordinated client onboarding from initial intake through case setup, including scheduling attorney-client consultations and preparing service agreements and retainers. Maintained accurate client and case information across Clio Grow and Clio Manage, ensuring workflow continuity and documentation accuracy throughout the legal process.

Coordinated cross-functional logistics operations involving shipping, inventory, invoicing, and warehouse activities across multiple locations. Managed shipment scheduling, documentation, approvals, and product tracking to ensure timely execution and operational continuity.

Coordinated day-to-day property operations across multiple rental properties, including scheduling inspections, managing vendor and tenant communications, and tracking licensing and compliance activities. Maintained project schedules, operational documentation, and property records to ensure timely completion of inspections and regulatory requirements.

Completed Agile Project Management certification from Google in 2026.

Studied Administration at Universidad Alejandro de Humboldt from 2011 to 2014.