Open to opportunities

Vivian Moreno Pak

@vivianmorenopak

Message

Driven project manager with expertise in energy solutions and AI.

Zimbabwe

Message

What I'm looking for

I am looking for a role that challenges me and allows for growth, ideally in a company that values innovation and collaboration.

I am a driven and hardworking individual with over 6 years of experience in the utilities sector. My strong organizational skills and determination enable me to overcome challenges with a robust work ethic and exceptional interpersonal abilities. I pride myself on my creative thinking and attention to detail, always striving to achieve targets and exceed client expectations.

In my most recent role as Development and Asset Manager at HermeticaBlack, I led the development and delivery of decentralized energy solutions, utilizing AI-driven tools to optimize energy strategies and enhance network technologies. My efforts resulted in significant cost savings for clients, including a reduction of £11k per month in energy bills through AI-assisted performance analysis. I have a proven track record of managing multiple projects and nurturing effective teams, ensuring successful complex deliveries.

Throughout my career, I have demonstrated strong project management skills and outstanding client-facing abilities. I excel in contractual negotiations and possess robust financial and commercial awareness. My experience includes managing district heating networks and integrating AI solutions to optimize system performance, ultimately enhancing client experiences and improving operational efficiency.

Experience

Work history, roles, and key accomplishments

Development and Asset Manager

HermeticaBlack

Oct 2023 - Apr 2024 (6 months)

Led the development and delivery of decentralised energy solutions for real estate and district energy systems, ensuring ESG impacts. Utilised AI-driven tools to advise clients on energy strategies, automate complex energy saving calculations, and optimise network technologies. Oversaw financial and commercial performance, asset management, and regulatory compliance while applying AI analytics for

Project Management Analytics ESG Financial Management Regulatory Compliance Predictive Analytics API Integration Machine Learning

ESCo Service Lead

BUUK - Metropolitan-UK

Apr 2020 - Oct 2023 (3 years 6 months)

Managed district heating networks across major London projects, integrating AI solutions to optimise system performance and client experience. Streamlined project management, automated complex calculations, and enhanced network operations through AI-driven insights. Recovered significant unaccounted charges and improved network efficiency.

District Heating Systems Project Management Client Engagement Machine Learning Stakeholder Engagement

Construction Support Officer

BUUK - Power on Connections

Jun 2018 - Apr 2020 (1 year 10 months)

Worked alongside regional managers, engineers, delivery teams, and stakeholders to ensure smooth street works. Negotiated with local authorities and third parties to arrange works, and managed scheduling, site visits, and audits. Successfully negotiated access for street works during the Covid-19 pandemic.

Stakeholder Management Negotiation Project Coordination Regulatory Compliance Scheduling

Senior Office Administrator

Barzel Steel Ltd

Nov 2017 - May 2018 (6 months)

Handled basic AutoCAD engineering design, client inquiries, marketing, and daily/weekly reports. Managed purchasing, invoicing, stock, and recruitment, and prepared reports for senior management. Provided insights into the organisation's performance.

Autocad Marketing Inventory Management Recruitment Reporting Invoicing

Service Associate Supervisor

Heathrow Airport

Nov 2014 - Sep 2017 (2 years 10 months)

Provided in-person support to travellers, assisting with bookings and inquiries. Trained and supervised junior staff, improving customer service standards. Resolved complex travel issues and ensured seamless experiences, while preparing reports and providing feedback to enhance service quality.

Customer Service Staff Training Problem Solving Report Preparation Quality Assurance

Carer/Translator for Vulnerable, Elderly / Destitute People

Latin-American Christian Community London

Nov 2009 - Aug 2013 (3 years 9 months)

Provided care and translation services for vulnerable, elderly, and destitute individuals. Assisted with daily needs and facilitated communication. Supported community members in various capacities.

Caregiving Translation Community Interpersonal Communication Empathy

Education

Degrees, certifications, and relevant coursework

Unknown

Aspiring Managers Course, Management

Completed the Aspiring Managers Course in 2022, focusing on developing essential management skills.

University of West London

Bachelor Degree, Airport and Airline Management

Obtained a Bachelor's Degree in Airport and Airline Management from the University of West London. This program provided a comprehensive understanding of the aviation industry.

Unknown

Access to Higher Education, Hospitality, Leisure and Tourism

Completed the Access to Higher Education program with a focus on Hospitality, Leisure, and Tourism. This course prepared for university-level studies.