At HAPPY FAMILY STORE, I managed remote customer interactions through phone, email, messaging platforms, and other digital channels. I responded to questions about products, pricing, availability, orders, and delivery.
I also handled customer concerns and complaints professionally and provided prompt solutions.
At PATRICIA TECHNOLOGIES LIMITED, I responded to customer inquiries through email, calls, and chat, resolved issues, and maintained accurate customer records. I followed up to make sure issues were resolved satisfactorily.
At MULTI-CHOICE NIGERIA, I assisted customers with questions and routine requests, maintained digital records, and prepared and responded to professional correspondence. Alongside my customer support work, I teach Igbo to children in Russia and encourage their participation in Igbo cultural festivals.
